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Care Connector

at Christiana Care Health System in Wilmington, Delaware, United States

Job Description

Are you certified Medical Assistant looking to join a collaborative team centered around excellence and love?

ChristianaCare's Community Benefit department has a new and exciting opportunity for a Care Connector to join their team! Care Connectors promote access to services, provide health education, and assistance in navigating the health care and social services systems. This position will work with admitted patients to the Hospitalist Service at Wilmington Hospital and requires strong written and oral communication skills and the ability to work with diverse populations.

The Care Coordinator is a day shift position, but flexibility is needed to work some evening and weekend shifts as the needs present itself. Although this position works collaboratively with a team, this is a very independent position and the ability to adapt to day-to-day change is paramount to the success of this role. This position is also a 12-month pilot program.  Some responsibilities include:
Documents medication histories (e.g., call pharmacies or families when needed) to ensure completion within 24 hours of admission.
Creates connections between vulnerable populations, the health care system and community/state resources.
Help patients identify socio-economic issues that affect their overall health and develop health/social management plans and goals.
Responsible for patient chart reviews and referring patients to other programs as appropriate.
Acquires medical records from outside facilities as needed.
Schedule follow-up and discharge appointments

Desired candidates must hold current Medical Assistant Certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI) required or Certified Pharmacy Technician. One-year community and patient experience is required (more preferred) along with a high school diploma (Bachelor's degree preferred). It is also required to demonstrate the ability to work with diverse populations and have computer experience. Bi-lingual language skills are a plus.

If this position speaks to you, please apply to join out team!

When you become an employee at ChristianaCare, you are joining a robust healthcare organization that truly cares about their patients and their caregivers. For the second consecutive year, Forbes magazine has ranked ChristianaCare as one of the best large health systems to work for in the United States! Guided by excellence and love, our Caregivers enjoy a multitude of employee benefits that include:
Full Medical, Dental, Vision and other insurance benefits
403 (b) with an employer match

Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and extraordinary discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!


EEO Statement:
UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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Job Posting: 996020

Posted On: Jun 30, 2022

Updated On: Jul 17, 2022