at Chubb in Wilmington, Delaware, United States
Chubb is the worlds largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
The Senior Business Analyst for Chubb Worldview must have a solid set of experience working with multiple business stakeholders and I/T to define and implement complex technology solutions. This person must be organized, have excellent communication skills, and have experience setting and meeting targets for implementing solutions. A working knowledge of insurance business processes, workflow, and systems is a plus.
The Senior Business Analyst will provide analysis support for the implementation of new capabilities in Chubbs Worldview portal. This person will collaborate with and coordinate the efforts of our business teams (Product SMEs, Development, Operations, Compliance, and Legal) and with both our consulting and internal IT system implementation teams. This role will also have responsibility for managing a small team containing a junior business analyst and a customer service lead.
- This role will assist with and oversee the day-to-day operations of the portal as well as managing enhancements to the platform. This includes user inquiries, user setups, user training and demos, and troubleshooting of production issues.
- Manage simple / intermediate / complex business deliverables through the development lifecycle to completion including requirements, I/T clarifications and support, testing, and user acceptance...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity