Sr. Analyst

at Lumen in Dover, Delaware, United States

Job Description

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

As a Lumen Sr Analyt, this role is centered around supporting the rollout of key Business Transformation initiatives with responsibilities for financial tracking and reporting, project governance, management information and resource management. It is also involved in driving improvements and best practices through the organization to ensure a high quality repeatable customer experience.

The Main Responsibilities

+ Analyze data to provide meaningful insights. This individual must have strong data manipulation and interpretation skills.

+ Clearly communicate analysis and complex concepts to non-technical audiences orally and verbally.

+ Ensure data quality, completeness, accuracy, and timeliness of solutions.

+ Perform ad hoc and recurring reporting and analysis as needed.

+ Collaborate with team mates to support needs creatively to provide appropriate insights to the business.

+ Conduct data analysis, build models and reports, and identify key insights that can help solve business problems

+ Collaborate with?project teams to synthesize findings and develop data-driven narratives and strategies

What We Look For in a Candidate

+ Bachelor’s Degree or equivalent experience in Business Intelligence, Computer Science, Mathematics, Statistics, or related field.

+ Ability to translate business needs to technical specifications.

+ Advanced Excel skills

+ 1+ Years’ experience as a Business Analyst

+ 2+ Years’ experience building SQL queries at an intermediate level.

+ Efficient time management skills.

+ Must possess strong communication and relationship development skills.

+ Ability to manipulate and summarize large data sets.

+ A love of data analysis.

+ Proven analytical and problem-solving skills; Critical thinker

+ Experience in defining business requirements – prototyping, designing, and requirement analysis.

+ Comfortable reaching out to domain experts to seek the knowledge you need.

+ Able to draw conclusions from research and analysis and determine next steps and course of action.

+ Python / R is a plus

+ Telecom industry experience preferred

What to Expect Next

Requisition #: 301712

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

Salary Min :


Salary Max :


This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range

Salary Min :


Salary Max :


This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job’s location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.

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Job Posting: JC216540093

Posted On: Jun 18, 2022

Updated On: Jul 28, 2022