at Merck in Dover, Delaware, United States
Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.
Reporting to the Director, IT Hosting Services, the Associate Director, Data Center Engineering is the product owner responsible for all aspects of delivering data center engineering services for all Data Centers, Local Computer Rooms, and Colocation hosting facilities located in various countries.
The Associate Director is responsible for collaborating with facilities and IT teams at various locations around the world to ensure our hosting facilities meet or exceed business expectations for reliability, resiliency, capacity, and cost. They are responsible to set global standards and best practices for hosting facility design and drive facility assessment, solution design, planning, and coordination of hosting facilities through all phases of their lifecycle.
+ Defines the overall vision, strategy, and roadmaps for our hosting facilities and makes service decisions with a keen focus on value, business outcomes, and user experience.
+ Recruit, develop and retain highly capable engineering team.
+ Drive the development and delivery of hosting facility strategy, standards, and planning.
+ Lead development and delivery of hosting projects and manage associated planning and annual budgets for various Data Center projects related to capacity, demand, and efficiency.
+ Oversees management and delivery of Data Center tools, including DCIM and others as needed.
+ Maintain effective relationships with vendors and suppliers ensuring effective, high-quality delivery and appropriate cost management.
+ Oversee governance of our facilities partners to ensure effective maintenance and delivery of support infrastructure services.
+ Drive innovation and continuous improvement efforts from technology, process, and supply chain perspectives.
+ Provide technical support for the Data Center Operations staff and all IT and Network Engineering and Operations staff.
Education Minimum Requirements:
+ Bachelor’s degree in computer science, information technology, management information systems, engineering, or related discipline.
Required Experience and Skills:
+ 5+ years of IT leadership experience managing geographically distributed teams
+ 8+ years designing, deploying, and integrating data center and colocation hosting solutions supporting 24/7/365 mission-critical services.
+ Experience aligning the organization and communicating complex technical decisions to leadership and executives.
+ Understanding of ITIL processes, compliance and quality programs, audits, and physical security.
+ Experience with product management techniques such as strategy, road mapping, etc.
+ Experience in different delivery methods (traditional, agile) in large organizations
+ Ability to develop relationships and lead cross-functional teams with people in diverse global geographies including company employees and 3rd party partners and vendors.
+ Ability to resolve problems in high stress, high visibility situations.
+ Strong team building, coaching, and mentoring skills.
+ Strong business understanding and negotiation skills with the ability to make rapid disciplined decisions from both a business and technology perspective.
+ Good understanding of cyber-security principles
Preferred Experience and Skills:
+ Data Center Certifications such as CDCDP, DCDC, or equivalent are desirable.
+ Industry technical certifications in EMC, Cisco, or VMware are desirable.
+ PMP, ITIL, SCRUM, and/or Product Mgmt. related certifications or equivalent are desirable.
Our Support Functions deliver services and makes recommendations about ways to enhance our workplace and the experience of working at our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.
Who we are …
We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world’s most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.
What we look for …
Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us-and start making your impact today.
NOTICE FOR INTERNAL APPLICANTS
In accordance with Managers’ Policy – Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.
Residents of Colorado
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New hires in office-based roles in the US & Puerto Rico will be required, subject to applicable law, to demonstrate that they have been fully vaccinated for COVID-19 or qualify for a medical or religious exemption to this vaccination requirement that can be accommodated without an undue burden to the operation. However, subject to applicable law, employees working in roles that the Company determines require routine collaboration with external stakeholders, such as employees in health services, customer facing commercial, or research based roles, will be required to be fully vaccinated as a condition of employment.
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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and dive