at JPMorgan Chase in Wilmington, Delaware, United States
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
The Risk Decision Product team provides real-time and batch decisioning across the Risk lifecycle from Acquisitions through Collections utilizing a variety of Internal, External, Customer, and Modeling data to maximize profit, manage risk and provide shareholder value through rapid deployment of risk strategies in a controlled environment.
As the Sr. Product Delivery Associate you will be responsible for enhancing business processes, documentation, and requirements to achieve product objectives. You will support the product delivery lifecycle spanning across multiple initiatives. This will include coordinating resource across one or more projects, monitoring progress (risks & issues), documenting business requirements, refining component level scope to support development and testing teams, and providing to support to teams through execution and implementation. Many initiatives are high profile with significant bottom-line impact, highly complex, strategic in nature, and may span across multiple others products or lines of business.
Working at the intersection of business and technology, you’ll interact with colleagues in various lines of business to learn about challenges and opportunities in an effort to translate insights into high-quality solutions. In addition to working with Technology partners to create new solutions, you’ll help optimize existing technology and identify new capabilities. While your role requires deep technological and business skills, it also hinges on teamwork and leadership. This position requires a strong self-starter who can proactively engage a virtual, cross organizational team without formal direction, and who has senior level interpersonal skills such as influence management, negotiation, and analytical/problem solving skills.
Manage Product Delivery activities for multiple mid-to-large initiatives or other process improvement initiatives through the entire product delivery lifecycle.
+ Collaborate with Product Owners/Managers, Design, and initiative stakeholders to understand the business needs and define feature requirements.
+ Enable design driven work through translation of business and design requirements into tech and UAT executable scope.
+ Groom User Stories to a level of detail supporting development and testing partners needs while ensuring business expectations are achieved.
+ Research and analysis of capabilities in order to leverage and supplement them with new requirements.
+ Partner with appropriate teams to ensure requirements meet legal, control, and risk standards.
+ Componentize initiatives into executable Features/Epics/Stories that will deliver business value to a customer within established release trains
+ Establish, maintain and manage strategic business and IT relationships
+ Collect and store all required Business Analysis compliance artifacts for initiatives across the product delivery life cycle
Minimum Skills, Experience and Qualifications
We are looking for someone excited to join our organization. If you meet the minimum requirements below, you are encouraged to apply to be considered for this role.
+ 2-3 years of experience in Business Analysis, Project Management, preferably in business/technology projects at a financial institution.
+ Business Analysis experience required, in-depth knowledge of technology platforms, architecture, and end-to-end systems preferred.
+ Experience working with and documenting requirements for diverse technological features
+ Experience in both Agile and Waterfall methodologies
+ Proficient in JIRA, Visio, PowerPoint, and Excel
+ Ability to remove obstacles and facilitate decision making among key stakeholders.
+ Excellent relationship and communication skills, highly collaborative – can build rapport and credibility
+ A demonstrated bias for action, creative problem-solving, and achieving fulfillment by “creating order out of chaos”
+ Bachelor’s Degree or equivalent experience
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans