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Pharmacy Technician Supervisor | Outpatient Pharma

at Christiana Care Health System in Wilmington, Delaware, United States

Job Description

Do you want to work at one of the top 100 hospitals in the nation?

Our amazing Pharmacy Team dispenses approximately 6,200,000 individualized patient doses per year, as well as 170,000 retail/mail order prescriptions. We provide medications that are safe and efficacious.

Life is full of choices, and whom you work for is one of life's most meaningful decisions. ChristianaCare has earned national recognition for excellence. Choose an organization that provides career advancement and the opportunity to impact health. Come and join us in the ChristianaCare Pharmacy - Dedicated to getting the right drug to the right patient at the right time!

ChristianaCare is recruiting for a Pharmacy Technician Supervisor who will perform assigned functions with an emphasis on being a role model, leader, and subject matter expert in all aspects of specialty pharmacy operations.

Principle Duties and Responsibilities:
Perform duties outlined in the Pharmacy Technician job description during call outs or when the department is short staffed
Recommend opportunities for improvement
Work closely with Information Technology (IT) team members to ensure data compliance and integrity
Orient, train, and complete onboarding checklists for new employees
Maintain a current knowledge of all departmental safety procedures
Demonstrate a Culture of Responsibility during event investigations, conversations with personnel & proactive identification/resolution of risky behavior
Check call-out line daily & assist Pharmacists-In-Charge with ensuring appropriate Technician coverage, along with completing call-out forms and updating time-keeping systems and attendance tracking sheets
Actively participate in performance improvement initiatives, management meetings, & Joint Commission readiness activities
Participate in the development and review/modification of policies and procedures
Manage vendor relationships for technology that is driving the outpatient pharmacy workflow
Oversee systems and operations workflow and collaborate with IT to ensure point of sale is functioning with expected performance standards. Follow-up with customer service representatives when workflow issues occur.
Lead user acceptance testing for application upgrades for the point of sale, shipping, and workflow software to ensure business continuity
Maintain, update and create fields within Enterprise Rx to ensure accurate information on medications being dispensed
Execute weekly, monthly and quarterly reporting assignments
Build and maintain reports within Enterprise Rx reporting portals
Coordinate with IT to ensure that the Caregiver Payroll Deduction file is accurate and delivered on time for the close of payroll to process for costs of medications sold out of ChristianaCare owned retail or mail order pharmacies
Work with the mail order team to ensure that the Endicia shipping software database is up to date with attributes for caregivers and their beneficiaries
Responsible for the performance management and evaluation of assigned Pharmacy Services caregivers
Participate in the selection and hiring of pharmacy caregivers & coordinate their orientation and training
Educate staff on departmental and organization policies & procedures

Education and Experience Requirements:
High school diploma or equivalent required
Bachelor's degree in health care or business-related field preferred
Previous hospital pharmacy experience preferred
Previous supervisor experience preferred
Pharmacy Technician Certification Board (PTCB) required

ChristianaCare Offers:

Incredible Work/Life benefits including medical/dental/ vision insurance coverage on your first day of employment, paid PTO, retirement plans, twelve weeks of paid parental leave, annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

If you 're inspired to make a difference, we invite you to become a ChristianaCare caregiver.


EEO Statement:
UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that... For full info follow application link.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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Job Posting: 976648

Posted On: May 24, 2022

Updated On: Jun 23, 2022