Menu

Dispatcher

at Logisticare in Dover, Delaware, United States

Job Description

Dispatcher
22-5822

Modivcare is looking for a Dispatcher (Customer Advocate) to schedule, route, and dispatch trips to third-party providers. You will handle the coordination of pre-scheduled trips to medical facilities. You will report to our Operations leadership team.

You will...
Schedule, route, and dispatch trips to all manner of providers
Help coordinate mass transportation when needed
Administer trips for volunteer/independent drivers and mileage reimbursement program
Complete all documentation and process tasks associated with mileage mapping and application procedures if responsible for volunteer/independent drivers and mileage reimbursement programs
Work with transportation providers and health care facilities to resolve problems
Assign reservations to network providers to ensure that vehicle resources are used most to meet client demand
Manage with transportation providers
Ensure accurate trip data input


We are excited to speak to someone with the following...
High School Graduate or General Education Degree (GED)
0-2 years customer service experience in an inbound call center environment with heavy phone volume and data entry
Routing, scheduling or dispatch experience
Prior in-bound call center experience
Knowledge of transit system
Knowledge of Medicaid guidelines and covered services


We value our team members and realize the importance of benefits for you and your family. ModivCare offers a comprehensive benefits package including the following:
3 Medical Plans with Prescription Drug Benefits
2 Dental Plans
Vision Benefits
Employer Paid Basic Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Health Care and Dependent Care Flexible Spending Accounts
Pre-Tax and Post --Tax Commuter and Parking Benefits
401(k) Retirement Savings Plan with Company Match
Paid Time Off
Paid Parental Leave
Short-Term and Long-Term Disability
Legal Services
Critical Illness, Accident, Hospital Indemnity and Cancer Insurance
Tuition Reimbursement
Relocation Services
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)


Modivcare. Because we care...always.

Modivcare Inc. ("Modivcare") (Nasdaq: MODV) is a healthcare services company that provides a suite of integrated supportive care solutions for public and private payors and their patients. Our value-based solutions address the social determinants of health (SDoH), enable greater access to care, reduce costs, and improve outcomes. We are a leading provider of non-emergency medical transportation (NEMT), personal and home care, and nutritional meal delivery. Modivcare also holds a minority equity interest in CCHN Group Holdings, Inc. and its subsidiaries ("Matrix Medical Network"), which partners with leading health plans and providers nationally, delivering a broad array of assessment and care management services to individuals that improve health outcomes and health plan financial performance.
Salary: Starting at $17.50/hour
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Modivcare requires all employees to be vaccinated for COVID-19. Modivcare is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for exemptions from this policy as required under the law.

Full-time

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Copy Link

Job Posting: 976415

Posted On: May 23, 2022

Updated On: Jun 23, 2022