Client Service Coordinator

at C & B Complete Cleaning Service in Dagsboro, Delaware, United States

Job Description

Full Job Description

Client Care Coordinator

C&B Complete Cleaning & Construction is a local, family owned company looking to add a Client Care Coordinator (C3) to our team. For over 35 years, we have been aiding Delaware and Maryland in times of crisis with immediate and exceptional service during water, fire, and mold disaster cleanup.

Over the last 5 years, we have grown over 300% as a company! We are on pace to do $6M in revenue this year. Our team and culture is at the forefront of our vision.

C&B pays for opportunities for paid professional and personal development, and continuing education for courses in the related industry. Potential growth and advancement in your career and here at C&B is a cornerstone of our culture as we not only want to improve the lives of our customers, but also our employees.

No knowledge in the restoration industry is necessary. We will train you!

Job Description

  • Key role in assisting to coordinate the job from start to finish, consistently communicating with the client (property owner) all pertinent details of the job
  • Creating and managing job files
  • Create and update records and databases
  • Manage phone calls and correspondence
  • Plan and schedule appointments and events
  • Assist colleagues whenever necessary
  • Assist with customer service follow-up
  • Assist with marketing events and promotions
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Job Posting: 974017

Posted On: May 19, 2022

Updated On: May 19, 2022