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Area Security Leader

at Johnson Controls Inc. in New Castle, Delaware, United States

Job Description

Job Details

What you will do
Reporting to the Area General Manager, the Area Security Leader is a vital member of management team. This position manages the sales team, as well as the combination of service and installation team leaders within a defined area. The role is responsible for profitably growing margins, expanding relationships with our customers and driving new business and reoccurring revenues to achieve organizational objectives.This position is also responsible for constantly improving the level of service provided tointernal and external customer base by delivering to the goals set forth by the organization.

How you will do it

Formulating sound business plans that includes budgeting, cost analysis and cost controls

Area leadership for Install, Service, Admin and Core Sales including the coordination of activities

Knowing the customers and engaging with them on successful issue resolution

Driving organizational and process capabilities including understanding all cost infrastructure in order to champion and leading team members to identify process improvements for the most efficient operations; and effective delivery of projects to ensure cash flow

Drive operating efficiencies. Regularly monitor results and address issues and concerns that impede positive results

Enabling the organization to deliver on billing and collection obligations

Customer satisfaction across installation and/or service with customers in the defined geography; maintaining a high level of quality and timely service to customers for maximum retention

Profitable service and install growth determined by close out margin, service margin levels, budget management, net promoter score (NPS)

Achieve Area's revenue growth plans. Regularly monitor results and address issues and concerns that impede positive results.

Ownership of talent acquisition, management and development to ensure a skilled and engaged front line management team

Mentor/motivate and coach management team on lead generation, conversion rates, recruiting, and other critical areas.

As new products and services are introduced, oversee sales team to ensure consistency in implementation

Adhere to and drive JCI core values.

Other duties, as assigned

What we look for

Required

Two plus years of management/leadership experience

Strong financial acumen, ability to budget and forecast

Strong relationship building skills ability to work in a matrix team organization

Demonstrated commitment to integrity and quality in business.

Strong interpersonal communication and collaborative skills.

Demonstrated ability to influence the market at key levels

Preferred

Associate degree or equivalent 2-year electronic trade school training.

Experience running a technical force

Minimum 3-5 years of electrical and electronic equipment installation experience with demonstrated mechanical aptitude.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please viewEEO is theLaw. If you are an individual with a disability and you require an accommodation during the application process, please visit

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit . If you are an individual with a disability and you require an accommodation during the application process, please visit .

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.

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Job Posting: 974009

Posted On: May 19, 2022

Updated On: Jun 18, 2022