Conversion Manager - ATM

at Fiserv in Wilmington, Delaware, United States

Job Description

What does a great Conversion Manager do?

You will ensure predictable, consistent, and successful project delivery. You will also plan, coordinate, and monitor small to medium scale ATM Managed Services projects. This includes partnering with key business stakeholders to ensure a successful start-up and completion of a project. Projects can span multiple business units or functional areas.

In this role, you will:

+ Provide a complete view of the overall project to all stakeholders.

+ Exhibit proactive behavior by engaging in project planning activities, including but not limited to: Defining the overall scope of the project; Creating and maintaining a consolidated timeline highlighting the major milestones and associated dates for project activities; Identifying and communicating project dependencies and impacts; Putting mechanisms in place to ensure on-going control of the project (E.g., Kick off meeting, overall Project Management Approach, Risk Management, Issues Management, Change Control, etc.).

+ Define project governance outlining roles and responsibilities and decision rights.

+ Ensure success criteria defined upfront to promote alignment and actively manage to expected project outcomes.

+ Keep all stakeholders (internal & external) engaged in the project, aligned on expected outcomes and informed about what is occurring throughout project.

+ Proactively communicate the project’s progress on an on-going basis, ensuring transparency throughout project lifecycle. Provide leadership and key stakeholders with the information and venues to make effective, timely decisions.

+ Provide leadership, accountability, and ownership for all aspects of the project life cycle.

+ Represent the needs of the client in specific product development initiatives that are associated with the project.

Basic Qualifications:

+ High School diploma or equivalent required; Bachelor’s degree preferred.

+ 1-3 years of previous project management and/or relevant consulting experience.

+ Working experience with ATM and/or Debit processing environment or previous financial industry experience.

+ Ability to travel approximately up to 10%.

+ Ability to provide on call and after hours support for project implementations.

Preferred Skills and Experience:

+ Knowledge of and demonstrated experience in project management processes and methodologies, as well as, project lifecycle.

+ Experience with matrix management of cross-functional processes and teams.

+ Proficient with Project Management tools, including Microsoft SharePoint and PowerPoint.

Learn more about us.

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the eighth consecutive year, we are committed to excellence and purposeful innovation.

In this role you will be aligned with our card solutions team. Card Services authorizes and settles point-of-sale (POS) and ATM transactions, monitors and drives ATMs, provides nationwide switching of debit, credit, prepaid and ATM transactions, and owns the Accel® Network. We provide clients with proven solutions to maximize profit, reduce cost, and mitigate risk.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Opportunity Employer/Disability/Vet.

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Job Posting: JC213926975

Posted On: May 19, 2022

Updated On: Jun 03, 2022