Behavioral Health Counselor

at Westside Family Healthcare in Wilmington, Delaware, United States

Job Description

Join Westside's Mental Health Team! Sign on Bonus offered!

Join our team as a Behavioral Health Counselor. The Behavioral Health Counselor at Westside provides counseling with an emphasis on prevention, working with individuals and groups to promote optimum behavioral, mental and emotional health. The Behavioral Health Counselor may help individuals deal with issues associated with addictions and substance abuse; family, parenting, and marital problems; stress management; self-esteem; and aging.


Westside Family Healthcare is a community-minded group of health centers located throughout Delaware. We opened our doors in 1988 and have maintained our status as a Federally Qualified Health Center since 1994. We are a Joint Commission accredited health center and have been certified as a Primary Care Medical Home.


A Primary Care Medical Home is not a special building. It is a way to provide healthcare that puts the patient at the center of health care decision-making. As a community health center, Westside Family Healthcare provides care for everyone who walks through our doors, regardless of ability to pay, immigration or citizenship status, national origin, religion, race, ethnicity, gender identity, or sexual orientation.

OUR MISSION: To improve the health of our communities by providing equal access to quality healthcare, regardless of ability to pay.

CORE RESPONSIBILITIES for Westside Behavioral Health Counselor

  1. Maintain confidentiality of records relating to clients' treatment
  2. Collect information about clients through interviews, observation, review of medical records and/or tests and prepare and maintain all required treatment records and reports, entering information into the electronic medical records system in accordance with policy
  3. Evaluate clients' physical or mental condition and develop, implement and modify treatment plans
  4. Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or developing skills or strategies for dealing with their problems
  5. Act as client advocate to coordinate required services or to resolve emergency problems in crisis situations
  6. Collaborate with other staff members to perform clinical assessments or develop treatment plans
  7. Counsel family members to assist them in understanding, dealing with, or supporting clients or patients
  8. Monitor clients' use of medications
  9. Learn about new developments in counseling by reading professional literature, attending courses and seminars, or establishing and maintaining contact with other social service agencies
  10. Gather information about community mental health needs or resources that could be used in conjunction with therapy and refer patients, clients, or family members to community resources or to specialists as necessary
  11. Coordinate or direct employee workshops, courses, or training about mental health issues
  12. Assist the primary care and behavioral health teams in developing care management processes such as the use of screenings, disease management techniques, case management and patient education

OTHER INFORMATION for Behavioral Health Counselor candidates:

Important personal characteristics for this position include self-control, concern for others, integrity, stress tolerance, dependability, cooperation, initiative, persistence, independence and achievement orientation. Travel is primarily local during the workday. Office hours are between 8 a.m. and 9 p.m. on weekdays. This position has no supervisory responsibilities. The FLSA classification of this position is exempt.

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Job Posting: 973435

Posted On: May 18, 2022

Updated On: Jun 18, 2022