Mainframe MQ Systems Engineer

at Fiserv in Wilmington, Delaware, United States

Job Description

The primary purpose of the Systems Engineer is to provide senior-level MQ for z/OS technical support (installation, implementation, administration, and maintenance) for all Fiserv IBM mainframe-based solutions supporting Fiserv’s Issuing, Acquiring, and Payments clients globally. This support includes working and supporting internal and external clients using IBM’s MQ solutions and work with other mainframe-based technical teams in a high availability and global environment.


• Responsible for the installation, implementation, performance, testing and integrity of a large IBM MQ implementation

• Work with Development, Operations, and other technical teams on new and existing MQ project implementations

• Maintain IBM MQ system options for optimum performance and availability

• Assist with the development and maintenance of MQ standards and procedures

• Ability to provide global on-call support

• Work with internal and external clients in implementing MQ solutions and problem resolution

• Supporting and participating in Disaster Recovery exercises for all global data center locations

• Providing dump analysis and problem determination of root causes related to system problems and outages

• Working with computer operations to quickly resolve incidents and automate operational processes such as IPLs, Queue Manager recycles, and dump processing

• Ensuring High Availability and performance objectives, as required by customers and management are maintained for operating systems and for software components

• Experience setting up, implementing and troubleshooting clusters and queue sharing groups

• Administration using IBM and Independent Software Vendor products

• Previous experience with Vision Plus or IBM WAS is desirable

Minimum Requirements:

• At least 10 years’ hands-on experience supporting MQ in large IBM z/OS Mainframe environment

• Experience with mainframe software installation, maintenance and support

• Two or Four-year college degree in Computer Science/Management or equivalent educational/work experience

• Ability to complete government background checks for necessary clearances

• Experience with IBM MQ for z/OS Advanced Message Security (AMS) and SSL encryption certificates

• Working knowledge of IBM REXX desirable

Learn more about Fiserv: Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are. We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely. We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation. Explore the possibilities of a career with Fiserv and Find Your Forward with us.

We welcome and encourage diversity in our workforce. Fiserv is an equal opportunity employer/disability/vet

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Job Posting: JC213738309

Posted On: May 16, 2022

Updated On: Jul 05, 2022