Product Owner

at JPMorgan Chase in Wilmington, Delaware, United States

Job Description

As a member of the Cyber security organization, you’ll play a crucial role in identifying, improving, and developing technology solutions that drive our strategic goals. This is a fantastic opportunity to learn about high-priority initiatives and partner continuously with cyber operations, product and technology teams. Working at the intersection of business and technology, you’ll sharpen your understanding of business processes and data analysis, while continuing to develop your leadership, management, and communication skills. You’ll make a meaningful impact and lasting connections with outstanding colleagues, leadership and mentors. You’ll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of the creative solutions that are in the best interests of our customers globally.

The Cyber security organization’s objective is to ensure that JPMC is able to effectively detect, prevent, and respond to cyber threats against our technology infrastructure. The scope of Cyber security comprises detection and monitoring of threats and vulnerabilities, managing security incidents, and evolving our preventive infrastructure to keep ahead of the threat. We accomplish this through strong information security leadership and active collaboration with line of business information risk managers to provide high quality security solutions and services that are focused on improving the Firm’s risk posture.

This role requires a wide variety of strengths and capabilities, including:

+ BS/BA degree or equivalent experience

+ A strong understanding of at least one business function in the firm, as well as a broader understanding of other areas.

+ Proficiency in business applications, data usage, and management.

+ Ability to liaison between lines of business and the development team, while working with a wide range of stakeholders and collaborating with your team.

+ Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

+ 9+ years of industry experience and 5+ years of hands-on experience as a Business Systems Analyst, System Analyst, or Technical Analyst, with heavy emphasis on technology and implementation understanding

+ Ability to work and think independently

+ Strong oral and written communication skills

+ Strong analytical skills with a continuous process improvement mindset

+ Experience working with Agile Development teams

+ Strong interpersonal skills to manage relationships with a variety of partners and stakeholders

+ Exposure to software development methodologies and practices (SDLC, Agile, Scrum, Waterfall, etc.)

+ Understanding of Quality Assurance best practices and various types of testing

+ Hands on SQL experience is a plus


+ Collecting user requirements and feedback from Product Owner(s) and Tech Lead(s) in formal and informal settings.

+ Performing in depth analysis for fact finding on existing behavior of the system (including business logic and end-to-end data flow) and educating stakeholders to help ensure the build of comprehensive, robust requirements.

+ Refining stories to a level of detail that will enable code to be written and tested without defects or requirements gaps; write acceptance criteria and generate test scripts.

+ Partnering with product owners and testers to prepare user stories for technical delivery.

+ Managing product backlog along with Product Owners

+ Working closely with UX teams on design of new features and components.

+ Running effective requirement sessions and/or feature team refinement sessions.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

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Job Posting: JC213329084

Posted On: May 13, 2022

Updated On: Jun 29, 2022