Senior Lead Technical Program Manager

at Lumen in Dover, Delaware, United States

Job Description

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

As a Technical Program Manager, you will be a key member of the Project Management Office (PMO) leadership team and will influence the broader strategic and operational needs within the PMO. This position provides expert Program and Project leadership to plan, manage and deliver all aspects of one or more large, technical and complex Program(s) / Project(s), crossing multiple disciplines. Key success factors for this role are a proven track record and passion for leading and delivering Program(s) and Project(s) on-time, on-budget and to scope specifications. This is a senior PM role in a matirx management environment where strong leadership, training and mentoring of less expereinced PM’s is required.

The Main Responsibilities

+ Collaborating with directors, and senior leads within the PMO and across groups.

+ Synthesize disparate information into clear recommendations, actions and decisions.

+ Ensure that multiple projects within your program are on schedule, high quality, within budget, and meet the measures of success (MOS) and the high-level achievements (HLA).

+ Identify and analyze all risks associated with each project(s).

+ Oversee and mitigate risks across multiple technical functional lanes to ensure that project(s) meet agreed upon MOS and HLAs.

+ Consult with client/stakeholder partners to ensure overall project/program management satisfaction.

+ Provide enterprise wide leadership in critical project solutions and negotiation.

+ Provide mentoring to team members.

+ Maintain knowledge in several of the following: technical architecture and solution creation, software development lifecycle management in mainframe, midrange and three tier architecture, software testing methodology, production deployment, development, and requirements management.

What We Look For in a Candidate

+ Bachelor’s degree or equivalent eduaction and related experience

+ Broad expertise and training in program and project management methods (waterfall & agile), and a strong business accumen

+ 10+ years related experience


+ Master’s degree with 8+ years related experience

+ PMP Certification, Scrum Master Certification, Advanced Project Management Degree (Master’s Cert)

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 277612

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

Salary Min :


Salary Max :


This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range

Salary Min :


Salary Max :


This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job’s location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.

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Job Posting: JC212681051

Posted On: May 06, 2022

Updated On: Jul 02, 2022