Medical Biller/Collections Specialist

at Robert Half in Dover, Delaware, United States

Job Description

Description Robert Half needs someone highly-skilled and motivated, with intermediate experience in medical billing, collections and/or customer service! This Collections Specialist will be the best fit for a candidate who is passionate about delivering excellent customer service to our patients and great attention to detail. You might be right for this position if you have entry level medical billing customer service, collection, and payment processing skills. This position is based in the Dover, DE area and would be needed on a long-term contract-to-permanent basis. If you’re looking for work as a Collections Specialist, this growing company has an opening that you shouldn’t pass up! If you’re looking to advance your career as a Collections Specialist in a dynamic, growing environment, choose us!

How you will make an impact:

• Answers patient telephone billing inquiries for all provider entities

• Researches and interprets insurance company explanation of benefits for patients and provides accurate information in explanation of denials

• Verifies and adds insurance, undoes and initiates billing as necessary to facilitate claim submission, applies any undistributed amounts to resolve balances

• Ability to understand insurance explanation of payment/benefits from all payers

• Follows up as necessary to achieve patient satisfaction related to billing services

• Monitors current call volumes to determine when to make outbound calls and/or take inbound contributing to an environment with a low call abandonment rate


• 1+ year of medical billing and collections experience

• Superior Customer Service experience

• Strong communication skills, both verbally and in writing

• Solid understanding of data entry

• Ability to multitask and communicate well with individuals of all backgrounds

If you or anyone you know is immediately available for work and interested in learning more, apply online today or call us at 302-252-3770! Requirements Medical Billing, Medical Collections, Call Center Customer Service

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.3195. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ( .

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Job Posting: JC212487805

Posted On: May 05, 2022

Updated On: Jun 05, 2022