at JPMorgan Chase in Wilmington, Delaware, United States
This role will be a contributing member of a diverse team with an outstanding culture and exceptional quantitative and intuitive marketing talent. They will also develop and implement strategies to identify and reach profitable prospects and existing Chase customers to expand relationships, as well as collaborate with product teams to develop personalized offers designed to maximize total value to the firm, both through conversion and customer value. This position will partner effectively with multiple teams to maintain and deliver on a roadmap that will deliver a high quality experience, expand the share of new account acquisitions that are personalized, and ensure personalization tactics in place are used appropriately and effective to support the strategy.
+ Marketing and or strategy experience, including some experience in consumer financial products, card payments experience strongly preferred
+ Strong written and verbal communication skills
+ Quantitative and qualitative problem solver
+ Strong interpersonal and influencing skills, ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources
+ Understanding of MS Excel and Power Point tools, with technical skills including SAS and SQL coding knowledge a plus
Ideal candidates would be able to do the following:
+ Be results oriented with strong attention to detail and problem solving skills
+ Demonstrated ability to analyze process flaws and drive operational change
+ Identifying implications and \“so what’s\” of data, analytics, and competitor/industry research
+ Collaboration with cross LOB and cross functional partners to develop and implement personalized offer strategies
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
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