at BlackRock in Wilmington, Delaware, United States
About this role
Endpoint Engineer, Mobility
The Mac and Mobility Engineering Group is looking for an endpoint engineer with a focus on supporting iOS / iPadOS and optionally macOS. The position is based in our Wilmington Delaware office. The candidate will be responsible for all manner of engineering related to enterprise integration of iOS / iPadOS and optionally macOS within the highly regulated, BlackRock Digital Workplace environment. The individual will work as a key contributor as part of a global team where diverse perspectives are respected and success depends on effective cross functional collaboration with multiple subject matter groups. An individual who can demonstrate a pride of ownership in everything they do is of the highest importance. This position will have an equal mixture of in office as well as remote work to best support and share the experience of our user base.
+ Provide engineering level support for corporate owned and personal Apple devices.
+ Responsible for deployment and administrator of MobileIron MDM, Intune MDM/MAM and optionally JAMF.
+ Administration of Office 365 / Intune / Azure device compliance integrations.
+ Maintain the development, test and production environments.
+ Deploy and manage iOS apps.
+ Architect and align MDM and Apple technology with business processes to enhance efficiency.
+ Create and maintain technical documentation as well as assist with training and providing guidance on best practices to down tier support teams.
+ Manage test plans, and testing groups of users for new releases of iOS / iPadOS
+ Disrupt assumptions, challenge the status quo, and break previous boundaries via consensus building and process refinement for the advantage of the user base.
10+ years total progressive IT experience.
3+ years’ experience supporting iOS in a highly regulated environment, via MDM systems, especially MobileIron, Intune and JAMF.
3+ years’ experience supporting Apple platforms in enterprise environments of 10000+ devices or more.
3+ years’ experience with multiplatform server administration, including upgrades, patching and optimization.
Direct experience with the distribution, adoption, and enforcement of iOS upgrades.
High level understanding and experience with Microsoft Application Protection and App Configuration
Strong communication skills at all levels, from end users to IT peers to management.
Strong understanding of supporting technologies such as authentication, networking, wireless, VPN, peripherals etc.
PowerShell or similar scripting experience.
Experience Active Directory, Azure AD and certificate distribution, highly desirable.
Experience with mobile application configuration management framework utilized to configure, customize and optimize end user client app experience.
Optional, experience with macOS – application packaging, restriction polices, VPN
Experience with Apple Business Manager, Volume Purchase Program and Apple Configurator.
Experience with Service Now integrations.
Ability to successfully work independently as well as in a global team
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit careers.blackrock.com | www.blackrock.com/corporate | Instagram: @blackrock (http://www.instagram.com/blackrock) | Twitter: @blackrock (https://twitter.com/blackrock) | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.