Store Detective

at ShopRite in Newark, Delaware, United States

Job Description

  • Utilize Company Loss Prevention reporting and applications (i.e. Lane Hawk, Smart Store) to identify and minimize potential loss and shrink.
  • Detect and apprehend Customers, Associates, and Vendors for theft in a professional manner in accordance with Company policy, by specific directions of the Loss Prevention Specialist, and legal requirements in order to protect assets.
  • Represent the Company in criminal actions as result of apprehensions made.
  • Participate in special investigations when assigned.
  • Bring loss vulnerabilities existing in any assigned store, along with recommendations, to the attention of Store Management and Loss Prevention Specialist.
  • Be knowledgeable and understand all departmental procedures within the Company in order to be able to detect policy violations.
  • Coordinate own activities and functions to obtain maximum productivity and efficiency.
  • Observe security standards by staying alert and being aware of Customer actions and behavior; report to Store Management any abnormal behavior.
  • Regularly lift, pull, push and rotate merchandise that weights 25 lbs., and that occasionally weights up to 50 lbs.
  • Maintain the security of auxiliary doors and entrances.
  • Maintain good communications with Associates and Store Management throughout the Company.
  • Notify Store Management of personnel situations or policy violations having an adverse effect on store operating performance or of situations requiring disciplinary action.
  • Understand operation of cash register and follow all cash handling procedures.
  • Greet all customers and provide them with prompt, courteous service and assistance.
  • Be knowledgeable about location of items in store.
  • Understand and adhere to Company shrink guidelines as relates to store operations.
  • Maintain a clean, neat, organized and safe work/shopping environment.  
  • Observe store rules and Company policies.
  • Dress and groom according to Company policy including uniform, name badge and hat or hair restraint requirements.
  • Observe shift operating hours at all times as scheduled or assigned by the store manager.
  • Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations.
  • Perform duties in accordance with the Company’s HAZCOM program and adhere to manufacture’s label instructions for the safe and proper use of all chemical products.
  • Perform all duties in accordance with safety policies and procedures.
  • Assist in training personnel when required.
  • Complete all applicable training programs.
  • Stand at work station for duration of scheduled shift, which may exceed 8 hours per day.  
  • Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency).
  • Maintain punctual and regular attendance.
  • Work overtime as assigned.
  • Work cooperatively with others.
  • Must be 18 years or older to operate balers, hi-lo’s, power jacks, and slicing machines.
  • Perform other duties as assigned.
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Job Posting: 902991

Posted On: Jan 27, 2022

Updated On: Feb 26, 2022