Implementation Project Manager - Advance Partners

at Paychex in Newark, Delaware, United States

Job Description

Implementation Project Manager – Advance Partners

US – Remote No Office Location



Advance Partners is an entrepreneurial and rapidly growing specialty finance and business services company. Advance provides payroll funding, working capital, back office support and a variety of strategic services to independent staffing firms. Founded in 1998, and based in Cleveland, Ohio, we provide roughly $2 billion in annual financing to over 350 entrepreneurial staffing firms of all sizes. Our mission is to help staffing firms grow. In 2015, Advance Partners was acquired by Paychex, Inc. (NASDAQ: PAYX) a leading provider of integrated human capital management solutions for payroll, HR, retirement, and insurance services. Advance Partners is now a wholly owned subsidiary of Paychex, Inc. For more information about Advance Partners visit

Please note: The person who fills this role may work from home or work from the local office in Highland Hills Ohio.

The shift is Monday – Friday approx. 8:30 am – 5:30 pm ET. If a person is hired in a different time zone they will need to adjust their schedule to meet the ET times.

Responsible to ensure smooth set up and on boarding of new clients and provide ongoing technical and process support for existing clients and staff. Must be able to exercise discretion and independent judgment with respect to completion of duties.

+ Accurately convert client data from existing software to Advance’s software.

+ Train new and existing clients in Advance’s software, processes, and procedures.

+ Complete payroll processing for new clients.

+ Answer client questions and resolve issues regarding software, reports, processes, and procedures.

+ Coordinate with IT department to resolve other technical issues such as connectivity, printing and integration.

+ Help develop, test and roll out customer reports as requested by client.

+ Assist in testing updates to software and internal reporting applications prior to release.

+ Maintain positive customer relations and internal teamwork in the performance of providing customer technical support.

+ Smooth completion of data conversions and training.

+ Thorough knowledge of software, processes, and procedures used.

+ Timely and accurate completion of tasks is maintained in organized, effective, and positive manner.

+ All duties are implemented in a manner to support company policies and procedures and enhance teamwork.


+ Bachelor’s Degree in Accounting or related discipline and equivalent work experience.

Compensation range for this role for U.S. Colorado Residents:

Range minimum: $51,500/annually + bonus

Range maximum: $65,000/annually + bonus

Benefits offered to employees include: Medical, Dental, Vision, Paid Family Leave, Life Insurance, 401(k) Retirement, Employee Stock Purchase Plan, Holidays, Vacation and Sick days. You will also have access to Tuition Reimbursement and our award winning and best in class Employee Well-being and Training programs.

Our Commitment

Paychex is dedicated to fostering a culture of intentional Inclusion and Diversity (I&D). Our valued employees and commitment to I&D is the essence of our internal and external success. Inclusivity is a key value of our corporate culture and is exemplified through our reputation as a top employer for employee development, diversity, and ethics, as well as a focus on fairness in recruitment, selection, and decision making.

Click here for more information on our corporate social responsibility.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Copy Link

Job Posting: JC202647693

Posted On: Jan 23, 2022

Updated On: Jan 29, 2022