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Senior Associate, Brand Agency Relations-Brand

at Capital One Services II, LLC in Wilmington, Delaware, United States

Job Description

Job ID: R128130

Locations: VA - Richmond, United States of America, Richmond, Virginia

Senior Associate, Brand Agency Relations-Brand

This is an exciting opportunity for a talented marketing professional to join the Capital One Brand Agency Relations team as a Senior Associate, responsible for sourcing and managing top creative agencies, video production companies, and freelancers used by the Brand department and assigned Lines of Business (LOBs). The ideal candidate will have a strong understanding of how to develop great partnerships while managing performance and risk, and a passion for building industry connections to uncover tools and insights for the benefit of our internal customers.

What you'll do:

Serve as relationship manager/lead for external video production partners and freelancers who support enterprise marketing needs

Demonstrate the ability to grow and maintain relationships with internal customers, video production partners and freelancers

Collect and analyze performance feedback for managed third parties aligned with this role via quantitative and qualitative surveys and joint stakeholder discussions to frame up opportunities for development

Collaborate with internal and external partners to resolve issues, facilitate corrective actions and conduct follow-up activities

Manage agency contracting process and ensure purchase orders and invoices are processed appropriately

Facilitate technology access and device distribution requests for external partners to enhance collaboration with our agencies

Support creative requests from our internal Pro Bono team by partnering with existing agencies

Collect and analyze agency rate cards to ensure accurate benchmarking and obtain the best pricing

Develop solid understanding of financial services competitive category, stay current with marketing trends and identify opportunity areas

Who you are:

You want to be anEVIDENCE-BASED MARKETERwho...
As an INDIVIDUAL:

Your curiosity is endless - there's always something else to learn

You're flexible and not afraid of change - in fact you welcome the challenge

You share your point of view, but seek out what might be missing and listen

You have big ideas and know the best ones are driven by proof, persistence and patience

You're a storyteller - you simplify the complex and compel your audience to act

You know how to enjoy yourself - while fun isn't mandatory, it certainly seems to follow you

You care - about the work, your team and the customers you serve

Basic Qualifications

Bachelor's Degree or Military Experience

At least two (2) years of experience in relationship management

Preferred Qualifications

Bachelor's Degree in Marketing, Advertising, Creative, or Communications

At least three (3) years of experience in relationship management at an agency or video production company

Passion for marketing, creativity and brand building and the growing video production and freelancer landscape

Strong verbal and written communication skills with a focus on active listening and negotiation

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article... For full info follow application link.

Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. 

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. 

 

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Job Posting: 900068

Posted On: Jan 21, 2022

Updated On: Feb 19, 2022