at Capital One Services II, LLC in Wilmington, Delaware, United States
Job ID: R128130
Locations: VA - Richmond, United States of America, Richmond, Virginia
Senior Associate, Brand Agency Relations-Brand
This is an exciting opportunity for a talented marketing professional to join the Capital One Brand Agency Relations team as a Senior Associate, responsible for sourcing and managing top creative agencies, video production companies, and freelancers used by the Brand department and assigned Lines of Business (LOBs). The ideal candidate will have a strong understanding of how to develop great partnerships while managing performance and risk, and a passion for building industry connections to uncover tools and insights for the benefit of our internal customers.
What you'll do:
Serve as relationship manager/lead for external video production partners and freelancers who support enterprise marketing needs
Demonstrate the ability to grow and maintain relationships with internal customers, video production partners and freelancers
Collect and analyze performance feedback for managed third parties aligned with this role via quantitative and qualitative surveys and joint stakeholder discussions to frame up opportunities for development
Collaborate with internal and external partners to resolve issues, facilitate corrective actions and conduct follow-up activities
Manage agency contracting process and ensure purchase orders and invoices are processed appropriately
Facilitate technology access and device distribution requests for external partners to enhance collaboration with our agencies
Support creative requests from our internal Pro Bono team by partnering with existing agencies
Collect and analyze agency rate cards to ensure accurate benchmarking and obtain the best pricing
Develop solid understanding of financial services competitive category, stay current with marketing trends and identify opportunity areas
Who you are:
You want to be anEVIDENCE-BASED MARKETERwho...
As an INDIVIDUAL:
Your curiosity is endless - there's always something else to learn
You're flexible and not afraid of change - in fact you welcome the challenge
You share your point of view, but seek out what might be missing and listen
You have big ideas and know the best ones are driven by proof, persistence and patience
You're a storyteller - you simplify the complex and compel your audience to act
You know how to enjoy yourself - while fun isn't mandatory, it certainly seems to follow you
You care - about the work, your team and the customers you serve
Bachelor's Degree or Military Experience
At least two (2) years of experience in relationship management
Bachelor's Degree in Marketing, Advertising, Creative, or Communications
At least three (3) years of experience in relationship management at an agency or video production company
Passion for marketing, creativity and brand building and the growing video production and freelancer landscape
Strong verbal and written communication skills with a focus on active listening and negotiation
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article... For full info follow application link.
Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.
All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.