at UPS in Newark, Delaware, United States
Job Description
The Master Data Specialist has the responsibility for all centrally managed master data (i.e., materials, customers, license, financial, contracts, & pricing). This position coordinates the workflow of a global team responsible for the entry, control, and upkeep of all master data. He/She is the Single Point of Contact (SPOC) between assigned client accounts and internal departments as it relates to master data elements (e.g., operations, QA/RA, customer service, account receivables, chargeback’s, etc.).
Responsibilities and Duties
-
Provides first level contact for items related to master data elements (operations, QA/RA, customer service, account receivables, chargebacks, etc.)
-
Identifiesany master data issues (documents, escalates when applicable, and closes)
-
Reviews, analyzes and implements files for load into SAP
-
Syndicates data to the appropriate applications (manual or upload) for the following master files:
-
Customer & Master Material Master records
-
Pricing & Contracts Master records
-
Financial Master records
-
Tax
-
Bank Key data
-
License Master records and License updates
-
RCS and SAP updates when license fails
-
Completes tasks in work queue as assigned to ensure timely turnaround
-
Supports MDM projects (i.e., new rev projects, Request for Changes, and assigns resources to support data files and testing)
-
Participates in both internal/external audits providing documentation related to master data files globally for the healthcare platform
-
Researches and makes decisions on complex master data elements related to regulatory requirements
-
Executes master data files provided by internal/external customers while following the MDM business rules and requirements