Menu

Carryout Server

at SoDel Concepts in Rehoboth Beach, Delaware, United States

Job Description

This position is accountable for the following areas: take and deliver to-go food and beverage orders to customers in a timely and efficient manner; respect and show courtesy towards customers; exceptional customer service to our customers; proper wear of uniforms and personal hygiene; complete all sidework thoroughly and efficiently.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Report to work as scheduled, on time, well-groomed and dressed in proper uniform.
  • Greet, and serve guests in a prompt, friendly, professional way.
  • Know all abbreviations of food items.
  • Be familiar with specials and soups of the day prior to starting the shift.
  • Take food and drink orders promptly and accurately in person and over the phone. Double check any issues with online orders.
  • Pickup orders in window and deliver completed and packaged meals to correct customers in the correct vehicles in a timely manner.
  • Ring up bills and deliver to customers if not online orders. Check out customers at cash register.
  • Handle customer complaints in a calm, courteous manner. Inform supervisor of any customer complaints or suggestions.
  • Restock service areas.
  • Keep service areas clean and complete all assigned cleaning tasks.
  • Advise Lead Line Server of any personnel situations or policy violations having an adverse effect on restaurant operating performance.
  • Knowledge of food & wine

NON-ESSENTIAL DUTIES:

  • Respond quickly to sweeping and mopping up messes.
  • Bus tables when busy.
  • Perform any other tasks as assigned by Lead Line Server or Manager.
  • Must be at least 18 years old
  • Must have valid ABC card

OTHER SKILLS and ABILITIES:

  • Ability to operate all electrical or mechanical devices adhering to all safety rules.
  • Ability to maintain proper attitude, professionalism, and teamwork in areas of customer service and restaurant operations.
  • Ability to tolerate cleaning solutions on a regular basis.
Copy Link

Job Posting: 898947

Posted On: Jan 19, 2022

Updated On: Mar 18, 2022