Platform Engineering Manager

at Berkley in Wilmington, Delaware, United States

Job Description

Berkley Technology Services (BTS), a member company of W. R. Berkley Corporation, has facilities located in Des Moines, Iowa and Wilmington, Delaware, and global reach into UK/Europe, Latin America, and Asia Pacific region. BTS provides results-driven software applications, system connectivity, and world-class operational support across the enterprise. Offering an entrepreneurial and innovative culture, we encourage team members to think outside the box to deliver high-quality solutions. Additionally, we provide a competitive compensation and benefits package, including a casual dress code and flexible work arrangements. BTS is constantly growing and expanding to meet the changing demands of one of the most successful insurance organizations in the world. Visit us at to learn more about BTS and the career opportunities we have available!

Berkley Technology Services (BTS) has a job opportunity available for a Platform Engineering Manager to join our team in our Wilmington, DE location. In this role, you’ll lead a team of engineers to manage the continued enhancement and evolution of an enterprise tech stack that spans Windows Servers, Cloud Technologies, Virtualization, and Directory Services infrastructure. We’ll look to you to continuously analyze our environment, providing insight and analytics that influence the technologies and solutions we employ across the globe. And you won’t be held to what’s in play today. Rather, you’ll have opportunities to stretch your technical creativity, going out to market to understand available technologies suitable to our needs and then identifying where and how to optimize and incorporate them across our global footprint.

Day to day, you’ll:

+ Oversee a team of Server, Cloud, Virtualization, Directory Services Systems Engineers and administrators to manage and evolve our enterprise windows environment across the globe; offer guidance, ensure their continuous development, and empower them to share, analyze, and implement innovative ideas

+ Partner with engineers to evaluate project requests and determine solution options; engage with broader technology community to secure buy-in for technical solutions and drive their implementation and support

+ Manage application lifecycle processes to ensure server infrastructure – cloud and on prem – is scalable and optimized to meet evolving business requirements

+ Build and manage vendor relationships, engaging with existing vendors and pulsing the

market to identify, evaluate, and introduce new vendors, and technologies, to our tech stack

+ Manage purchase orders and renewals for hardware and software in support of ongoing and upcoming capital expenditures; build and manage related budgets

+ Leverage your passion for technology to drive technical innovation, engaging with engineers and the business to ensure consistency of approach along with the automation and standardization of related documentation

+ Minimum of 3+ years of experience with the design, configuration, implementation, and support of enterprise Windows server solutions

+ At least 3+ years of experience in leadership or management role leading teams of systems engineers and administrators

+ Bachelor’s Degree or equivalent combination of education and experience required

+ Hands on experience with platform infrastructure services, including Cloud technologies (ideally Azure), Directory Services solutions, Cisco UCS, Virtualization solutions (ideally

Citrix, VMWare, and/or Nutanix), and/or similar technologies

+ Experience consulting with business and technology stakeholders to build and implement

technical solutions

The Company is an equal employment opportunity employer.

Must be fully vaccinated and remain fully vaccinated against COVID-19. *, unless prohibited by law.

Job ID: 2022-6451

Name: Berkley Technology Services LLC

Name: IA, Urbandale – 11201 Douglas Avenue

Name: NC, Durham

Street: 101 Bellevue Parkway



Seniority Level:

Mid-Senior Level

Job Functions:

Information Technology

Employment Type:


Additional Requirements: Must be fully vaccinated and remain fully vaccinated against COVID-19. *, unless prohibited by law.

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Job Posting: JC202218972

Posted On: Jan 16, 2022

Updated On: Apr 21, 2022