Cook II

at Christiana Care Health System in Wilmington, Delaware, United States

Job Description

ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of "America's Best Hospitals" by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition.


Primary Function:
To prepare and serve food to patients and customers according to standardized recipes. Responsible for opening and closing the department, which includes cash handling procedures. Provides direction to Cook I's and Service Assistants.

Principal Duties and Responsibilities:
Demonstrates a patient/customer "comes first" attitude. Greets patients, visitors, customers, and co-workers with a smile and pleasant manner. Demonstrates quality customer service. Practices service recovery.
Demonstrates understanding and carries out CCHS Core Values - excellence and love. Interacts with patients, families, co-workers, management, physicians, and other department staff in a conscientious manner, demonstrating insight, sensitivity, patience, and mutual respect.
Demonstrates ability to read and follow assignments, completing within established time frames.
Communicates pertinent and vital information and feedback to co-workers and supervisors. Follows written and verbal instructions as directed.
Assumes an active role to keep informed about changes in policies, procedures and equipment completes mandatory education, attends and participates at meetings, and is willing to be instructed, coached, and/or mentored by others.
Adheres to Christiana Care Health System and department policies and procedures.
Align with Christiana Care and department sanitation/safety responsibilities in the performance of all job assignments in accordance with Federal and State Health codes.
Prepares a wide variety of foods, such as: soups, sauces, gravies, dressings, meats, fish, poultry, fresh, frozen, canned, and dehydrated vegetables, ensuring the attractiveness, palatability and temperature of food in accordance with standardized recipes and standard operating procedures.
Provide on the job continuing education to cook I and II staff.

Education and Experience Requirements:
Associates Degree in Culinary Arts with 2 years' food preparation experience preferred or 4 years food production experience in a high volume, fast-paced environment using scratch-cooking.

Knowledge, Skill, and Ability Requirements:
Knowledge of food service equipment operation and use.
Knowledge of departmental policies and procedures.
Ability to calculate recipe quantities and extensions using simple math.
Ability to communicate verbally and in writing.
Ability to exercise judgment in response to customer/patient demands.
Ability to handle stress in a highly visible service organization.
Ability to measure food quantities.

Christianacare Offers:
Collaborative and team focused environment
Management Incentive Plan (annual)
Full Medical, Dental, Vision, Life Insurance, etc.
Generous paid time off

EEO Statement:
UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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Job Posting: 896813

Posted On: Jan 14, 2022

Updated On: Feb 13, 2022