at Realogy Holdings Corporation in Wilmington, Delaware, United States
Sales Support Administrator
The Sales Support Administrator will be responsible for coordinating and supporting sales office operations in the local branch office. The ideal candidate will have a strong service background, attention to detail, a high understanding of technology, amazing organizational skills and a willingness to be part of a team. Job duties will include administrative, technology and Company system support, processing, ordering supplies and other administrative and customer service duties as assigned.
Essential Duties and Responsibilities:
+ The Sales Support Administrator will be the face of the office and provide excellent customer services to the independently affiliated sales agents, clients and vendors. The majority of the duties of this position must be performed without delay as this is a critical position affecting agents and the success of their business.
+ The ideal candidate will be highly skilled and motivated in both administrative and technology duties. Incumbent will be responsible for direct support of the branch manager and branch office operations, including but not limited to; branch accounts payables and receivables, expense reports, coordination all office administration tasks, including general, office and business supply orders, equipment maintenance, preparation and processing of new affiliation paperwork and licenses, file maintenance and general office appearance and repair issues. The Sales Support Administrator will also provide instruction and support on office systems, order business cards, name badges and other miscellaneous tasks, including zip forms, digital ink and other company programs.
+ In addition, the ideal candidate will be able to assist independently affiliated sales associates with marketing, advertising and technology needs. Will coordinate the on-boarding and processing of sales associates upon affiliation with the Company as well as provide support, service and direction on all retention systems for the sales associates. The incumbent will provide social media and marketing support as requested to allow the independently affiliated sales agents to focus on the growth of their business. Limited responsibility for the input and updates to Company related systems (Homebase, Gateway, Trident, etc.).
+ Perform variety of other administrative duties as directed.
+ Two or more years experience in a customer centric business environment with administrative responsibility for office operations.
+ Real Estate background preferred
+ Comfortable working on computer and computer applications with advanced level proficiency in Microsoft Office: Word, Excel, PowerPoint and Outlook. Knowledge of MS Publisher would be beneficial.
+ Proficient and skilled in social media applications including Facebook, LinkedIn, Twitter, company web pages, MLS
+ Creative problem solving skills.
+ Strong customer service skills with excellent communication skills, both verbal and written.
+ Ability to interact successfully with both internal and external customers at all levels.
+ Ability to multi task, prioritize and be flexible with changing business needs in a team environment.
Coldwell Banker Realty
Realogy Holdings Corp. (http://www.realogy.com/) (NYSE: RLGY) is the leading and most integrated provider of U.S. residential real estate services, encompassing franchise, brokerage, and title and settlement businesses as well as a mortgage joint venture. Realogy’s diverse brand portfolio includes some of the most recognized names in real estate: Better Homes and Gardens® Real Estate (https://www.bhgre.com/) , Century 21® (https://www.century21.com/) , Coldwell Banker® (https://www.coldwellbanker.com/) , Coldwell Banker Commercial® (https://www.cbcworldwide.com/) , Corcoran® (https://www.corcoran.com/) , ERA® (https://www.era.com/) , Sotheby’s International Realty® (https://www.sothebysrealty.com/eng) . Using innovative technology, data and marketing products, best-in-class learning and support services, and high-quality lead generation programs, Realogy fuels the productivity of independent sales agents, helping them build stronger businesses and best serve today’s consumers. Realogy’s affiliated brokerages operate around the world with approximately 190,000 independent sales agents in the United States and more than 112,000 independent sales agents in 113 other countries and territories.
At Realogy, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. We pursue talent – strategic thinkers who are eager to innovate, focused on execution and accountable for results. We value diversity – respecting backgrounds, cultures, perspectives.
You’ll find our commitment to diversity reflected in our achievements:
+ Forbes 2020 Best Employers for Diversity.
+ Recognized on the 2020 Human Rights Campaign Corporate Equality Index .
+ Recognized for gender diversity on our board of directors by Executive Women of New Jersey and Women’s Forum of New York.
+ First residential real estate company to endorse the Equality Act and fully support H.R. 1447 amending the Fair Housing Act to include LGBTQ+ as protected classes.
With diversity, we succeed together. We hope you’ll join us.
Powered by its network of over 94,000 affiliated sales professionals in 3,000 offices across 43 countries and territories, the Coldwell Banker ® organization is a leading provider of full-service residential and commercial real estate brokerage services. The Coldwell Banker brand prides itself on its history of expertise, honesty and an empowering culture of excellence since its beginnings in 1906. Coldwell Banker Real Estate is committed to providing its network of sales professionals with the tools and insights needed to excel in today’s marketplace and is known for its bold leadership and dedication to driving the industry forward with big data and smart home expertise. Coldwell Banker Real Estate was the first real estate brand to harness the power of big data; the CBx Technology Suite uses predictive analytics and machine learning to analyze markets, target buyers and sellers and provide agents with a simple platform to create unique and effective marketing plans for each listing. The brand was named among the 2020 Women’s Choice Award ® Most Recommended brands for customer experience and overall quality. Blue is bold and the integrity and values of Coldwell Banker give the Gen Blue network an unbeatable edge.
EOE AA M/F/Vet/Disability