Digital Implementation Manager (eCOA, Virtual Trials) - EMEA

at PPD in Frankfurt, United States

Job Description

Digital Implementation Manager (eCOA, Virtual Trials)

About PPD:
We are vital links between an idea for a new medicine and the people who need it. We are the people of PPD – thousands of employees in locations worldwide connected by tenacity and passion for our purpose: to improve health. You will be joining a truly collaborative and winning culture as we strive to bend the time and cost curve of delivering life-saving therapies to patients.

About the Department:
PPD Digital is PPD’s solution to the growing digitalization and virtual trial requirements. PPD Digital offers decentralized trial solutions to increase patient access and improve the patient experience, resulting in time efficiencies and data quality enhancements.

Our solutions fit the trial to the patient, rather than the patient to the trial. We overcome the geographic barriers associated with the traditional brick-and-mortar site visit and reduce the patient burden through a compelling patient-centered experience integrated seamlessly into everyday life.

About the Position:
Come join our team as PPD Digital revolutionizes the patient and site experience! We have an exciting position open for an*eCOA Project Manager *(known at PPD as a Digital Implementation Manager).

This role directs the technical and operational aspects of the eCOA and digital enablement projects, to achieve the successful completion of eClinical software builds. We offer this role at 3 career levels (Associate, mid-level, or Senior) and are open to hiring at any level for this opening./The role is a home-based position in the EMEA region./

About our Culture, Career Advancement and Benefits:
At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and well-being of our employees.

Job Description:

  • Works with major functional area leads to identify and evaluate fundamental issues on the project, interpret data on complex issues, makes sound business decisions and ensure solutions are implemented.
  • Works to ensure all project deliverables meet the customer’s time/quality/cost expectations. Accountable for ensuring all project deliverables meet the customer/contract expectations, providing accurate hour forecasts, reviewing pass-through costs and ensuring timely invoicing
  • Coordinates activities of all functional departments (data management, clinical programmers, testers, global clinical supplies, etc.) and vendors (translation, technology, copyright holders, etc.) involved in the project.
  • Works with team and management to develop plans/guidelines and test scripts for project implementation using PPD tools. Monitors and analyzes project status to ensure successful completion of project parameters, milestones, timetables. Works with team to identify potential risks, develop contingency plans.
  • Acts as principal liaison between Sponsor and PPD by facilitating the flow of information between PPD and client. Provides Sponsor with timely project updates, project related fiscal information, ensures correct protocol interpretations, and obtains direction and feedback on implementing scope of work.
  • Works closely with finance and legal to manage all financial and contractual aspects of the study including establishing and recognizing financial milestones for invoice and subcontractor purposes, subcontracting with third-party service providers, approving subcontractor invoices, establishing proper accrual for investigator grants, assisting with negotiation of the investigator grants as needed and similar pass-throughs.
  • Works with the project team to establish appropriate controls to ensure that project resources and expenses are aligned with budgets. Works closely with Project Management Director to provide details for the development and negotiation of contract modifications, as needed.
  • Ensures that appropriate training needs are occurring for the team members as needed.
    The ideal candidate will have knowledge of the software development life cycle and clinical outcomes assessments (COAs) including the development, validation, translation and migration (paper to electronic) process. He/she will have the ability to independently scope eCOA implementation projects and develop project plans and software requirements documents.

Education and Experience:

Bachelor’s degree or equivalent and relevant formal academic / vocational qualification

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5-10 years’) or equivalent combination of education, training, & experience.

Knowledge of clinical outcomes assessments (COAs) including the development, validation, translation and migration (paper to electronic) process.

Ability to independently scope eCOA implementations projects and develop projects plans and software requirements documents

Knowledge, Skills and Abilities:

  • Knowledge of the software development life cycle
  • Knowledge of the key principles of cross functional project management (Time, Quality, Cost).
  • Solid financial acumen.
  • Applies a range of negotiation techniques to achieve desired outcomes with evidence of commercial and organizational acumen.
  • Displays effective communication skills (listening, oral, written) and can communicate in English language (oral,written).
  • Sound interpersonal skills, is flexible and adapts to changing situations.
  • Has the ability to persuade, convince, and influence or impress others.
  • Is organized, proficient at multi-tasking with good attention to detail.
  • Able to delegate, effectively prioritizes own and workload of project team members.
  • Ability to use automated systems and computerized applications such as Outlook, Excel, Word, etc.
  • Possesses cross cultural awareness and is able to adapt appropriately.
  • Has experience with leading, liaising and coordinating cross-functional project teams.
  • Has knowledge/understanding of clinical development guidelines and directives.
    Management Role:
  • No management responsibility

At PPD we hire the best, develop ourselves and each other, and recognise the power of being one team. We understand that you will want to grow both professionally and personally throughout your career, and therefore at PPD you will benefit from an award-winning learning and development programme, ensuring you reach your potential.

As well as being rewarded a competitive salary, we have an extensive benefits package based around the health and well-being of our employees. We have a flexible working culture, where PPD truly value a work-life balance. We’ve grown sustainably year on year but continue to offer a collaborative environment, with teams of colleagues eager to share expertise and have fun together. We are a global organisation but with a local feel.

- We have a strong will to win – We earn our customer’s trust – We are gamechangers – We do the right thing -We are one PPD -

If you resonate with our five principles above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, then please submit your application – we’d love to hear from you.


Job: Project Management

Organization: US BU

Title: Digital Implementation Manager (eCOA, Virtual Trials) – EMEA

Location: GB-GB-Cambridge-Cambridge GB Granta Park1

Requisition ID: 206131

Other Locations: *HR-HR-Zagreb, IE-IE-Dublin, FR-FR-Nantes, DE-DE-Frankfurt, NL-NL-Bennekom, FR-FR-Bordeaux, Europe, Middle East %26 Africa, DE-DE-Munich, NL-Netherlands, RS-RS-Belgrade, DE-DE-Karlsruhe, DE-DE-Berlin, PL-PL-Gdansk, IT-IT-Bologna, HU-HU-Budapest, FR-FR-Lyon, ES-ES-Madrid-Madrid ES – Titan, 15, BE-BE-B

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Job Posting: JC199528630

Posted On: Dec 10, 2021

Updated On: May 08, 2022