Manager, Project Management - Product Operations

at Capital One Services II, LLC in Wilmington, Delaware, United States

Job Description

Job ID: R124274


Center 2 (19050), United States of America, McLean, Virginia


Manager, Project Management - Product Operations


Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company - and a great place to work.

As a Manager-level Project Manager at Capital One, you will drive strategy and execute on high priority initiatives for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company's bottom line and deliver value for our customers. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements.


General Responsibilities:


Driving organizational change by owning and improving innovative, scalable systems and processes


Leading moderate to large complex initiatives and programs by providing strategic direction to projects, peers, and direct reports


Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements


Ensuring projects are documented appropriately to mitigate risk and elevate key decision-points


Leveraging problem solving and influencing skills to ensure project plans deliver on intent


Partnering cross-functionally with external stakeholders to provide strategic and tactical thought partnership to effectively drive project delivery


Building relationships and collaborating with key stakeholders to ensure delivery of commitments


Proactively taking ownership of initiatives, crafting a vision and driving results in an ambiguous environment


Coaching and developing a team of associates using a collaborative, empathetic leadership style


Utilizing excellent communication and partnership skills at all levels across the company to manage, inform and impact results


Influencing stakeholders to drive business- and customer-oriented outcomes

The person will:


Exhibit a proven track record of project management, bringing the ability to translate concepts into outcomes through structural frameworks


Demonstrate outstanding communication and influencing skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and impact outcomes


Demonstrate organizational agility to adapt to changing demands


Display strong consulting and collaboration skills


Demonstrate competency in problem solving, breaking down large, complex projects into manageable bodies of work


Balance both attention to detail and a holistic understanding of the project


Think outside the box and drive a growing, new team forward through blank space


Basic Qualifications:

Bachelor's Degree or Military experience or at least 7 years of Project Management Experience

At least 1 Year of People Management experience


Preferred Qualifications:

Masters of Business Administration

8+ years of Project Management experience

3+ years of People Management experience

PMP, Lean, Agile or Six Sigma certification


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual... For full info follow application link.


Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. 


All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.


Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. 




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Job Posting: 879841

Posted On: Dec 03, 2021

Updated On: Dec 22, 2021