Customer Identity Access Management (CIAM) Product

at Agilent Technologies, Inc in Wilmington, Delaware, United States

Job Description

As a healthcare company committed to protecting the health and safety for our employees, contractors, customers and communities, employees in this role are required to be fully vaccinated against COVID-19, unless an accommodation has been granted for a medical reason or sincerely held religious belief.

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at .

You have honed your knowledge, functional breadth, and technical skills. Here's where you get to implement your vision by redefining broad concepts and business strategies into structured projects, lead the design and delivery of new programs and processes and provide solutions to complex, high-impact issues.

As the Customer Identity Access Management (CIAM) Product Owner, you will gather and prioritize requirements for the identity and access management solution, collaborating with business owners, users, and other cross-functional and technology teams to ensure the rollout of platform assets. The product owner will collaborate with peers in the business and Digital Channel to ensure that the product roadmap is aligned with Agilent's overall strategy and goals. The role is responsible for guiding requirements based on prioritized business needs, owning the product backlog, and, and ensuring successful development and rollout of new features for CIAM.

How You Will Make an Impact!

Provide unified execution of CIAM at Agilent

Provide visible and sustained support for the product

Maximize the value of the product for customers, users, and the organization.

Contribute IT technical content to projects and programs.

Apply deep technical specialization to solve a broad range of problems of varying scope and complexity

About the Job!

Lead the implementation of Global Customer Identity and Access Management Technology and adoption across businesses and digital to unlock new personalization capabilities and streamline the customer experience

Collaborate with peers to develop product vision and strategy, product road map, and deliver detailed product requirements, workflows, and user stories.

Facilitate product life cycle management from concept to commercialization, and management of existing products.

Help facilitate sprint planning and grooming using Agile development framework.

Own the product roadmap and be the product owner for scrum teams, creating/prioritizing epics & stories.

This position will be the main interaction point with R&D and serve as a liaison with other teams.

Work with multiple partners to define and manage organizational readiness for product rollouts.

Create internal training, marketing content (as needed), and assist with implementation methodology.

Work with Program and Project Management to ensure there is a project plan for each initiative or release, monitor and mitigate risks, keep each capability on track, and provide communication with all teams to ensure alignment.

Act as product evangelist, drive standard methodology research and benchmarking to build outstanding solutions.


Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.

Copy Link

Job Posting: 878343

Posted On: Nov 30, 2021

Updated On: Dec 07, 2021