Field Service Coordinator

at Reeb Millwork Corp in Barclay, Maryland, United States

Job Description

Field Service Coordinator – Are you a People Person?  Do you enjoy helping customers with home improvements?  Our Field Service Coordinators work with Reeb Dealers, Sales Managers & Reeb Customers to assist Homeowner’s with Door Installations and/or Door Repairs.

Responsibilities and goals you’ll own:

  • Schedule appointments for Homeowners for warranty repairs and/or installations of Door and/or Millwork products
  • Respond to and resolve customer inquiries through email and phone quickly and effectively
  • Educate and empower our customers to learn more about Doors through the Reeb website
  • Become an expert on Reeb Door designs and styles
  • Process service-related forms and Part orders
  • Help to develop the customer support profession through sharing knowledge, and discussing best practices with your teammates
  • Increase customer satisfaction and build loyalty through providing amazing, personal customer support.
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Job Posting: 878225

Posted On: Dec 06, 2021

Updated On: Dec 29, 2021