Technical Architect - Marketing Cloud (Various Lev

at in Wilmington, Delaware, United States

Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.


Job CategoryCustomer Success Group


Job Details

The Professional Services organization is focused on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform.We help customers accelerate their path to value with Salesforce, focused on making sure you're set up for long-term success to tap into the full capacity of the Salesforce platform, fast. We help you plan your strategic roadmap and we make sure you are building Salesforce so that it's easy to maintain and adapt down the road, minimizing potential technical debt.


Our team is made up of thousands of the world's leading Salesforce experts. We share our own 20 years of product best practices with your team and partners so that you have everything you need to achieve your goals.


Technical Architect Role


Salesforce Professional Services is looking for a Technical Architect. As a Technical Architect, you will be serving as a strategic advisor and Salesforce product and platform expert to the company's largest, most complex enterprise customers. Here are some salient responsibilities the role entails -


Serve as a trusted advisor to the client


Identify and lead internal strategic initiatives to grow the consulting practice; serving as an active contributor to the community's overall knowledge base and expertise


Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value


Work collaboratively and have very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking


Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution


Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners


Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward


Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs


Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform


Minimum Requirements:


5+ years enterprise architecture or consulting experience


Strong application design skills combined with strong data, integration, and security architecture skills


Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences


Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies


Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience


A great listener with the ability to communicate with people in diverse roles


Proven ability to analyze, design, and optimize business processes via technology and integration


Resourceful and innovative thinker who can work through and solve problems


Required Qualities:


TRUST: Trusts the company's core values; shows integrity, transparency, and reliability


TEAM PLAYER: Proficient at collaboration and working with members of a team


COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence


Preferred Requirements:


Bachelor's degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered


Salesforce Administrator Certification


At least one Salesforce Marketing Cloud Certification (Marketing Cloud Administrator, Marketing Cloud Email Specialist, Marketing Cloud Consultant, Marketing Cloud Developer)


Relevant Salesforce Marketing Cloud (or similar digital marketing... For full info follow application link. and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. and do not accept unsolicited headhunter and agency resumes. and will not pay fees to any third-party agency or company that does not have a signed agreement with or

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Job Posting: 878092

Posted On: Nov 28, 2021

Updated On: Dec 28, 2021