Certified Scheduling Supervisor | HomeHealth

at Christiana Care Health System in Camden, Delaware, United States

Job Description

If you are compassionate, caring, and focused on providing excellent customer service ChristianaCare HomeHealth is the place for you. Families need help during the day to care for their loved ones and monitor their medical conditions, this expert care is available for complex adults. Our highly skilled staff can assist with many different facets of medical care. We work with families and their loved one's doctor and other health care providers to create a care plan that will meet their needs. Please see our video, by clicking this link, for a glimpse of what it means to work with us: .


Under the direct supervision of the Business Office Manager and clinical oversight of the Clinical Director, the this Certified Scheduling Supervisor is responsible for the supervision of Patient Care Operations Coordinators and Data Integrity Specialist to ensure delivery of Certified Services including, timely scheduling and communication of patient schedules under the direction of the Clinical Manager or Clinical Director. The CSS assures patient and interprofessional team satisfaction is achieved and is responsible for assuring coverage of clinical shifts for their geographic area of responsibility. The CSS is responsible for ensuring accurate data entries for patient demographics updates, emergency management documentation, visit codes, patient status (pending, admitted and discharged), dates of service and visit frequency orders are entered for all patients admitted to service.



Management of HomeHealth patient schedules in collaboration with clinicians, aides, and managers ensuring completed schedules a day, week or month in advance.

Ensuring all clinicians and aides are scheduled adequately to achieve budgeted productivity.

Coordinating and performing daily/weekly reports and reconciliation activities to ensure patient safety is maintained.

Builds professional relationships with patients, interdisciplinary team and interdepartmental caregivers to ensure excellent service deliver and caregiver satisfaction.

Maintains knowledge of regulatory requirements and agency policy pertaining to Admission and Discharge criteria and Timely Initiation of Care.



HSD or GED required, associates degree preferred.

Scheduling and Home Health experience preferred



EEO Statement:

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.


Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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Job Posting: 877898

Posted On: Nov 27, 2021

Updated On: Dec 11, 2021