at Tapestry in Rehoboth Beach, Delaware, United States
Job Title: Sales Associate
The successful individual will leverage their proficiency in retail to...
Client & Service Expert:
Achieves individual sales goals.
Develops strong product knowledge across all categories.
Responsible for ensuring exemplary customer service by delivering the ultimate kate spade Experience.
Able to develop a personal connection with guests through effective use of the selling skills.
Building Brand Equity:
Understand and communicate the kate spade new york aesthetic, brand philosophy and lifestyle to the customer.
Demonstrate interest and ability to work as part of a team.
Execute operational tasks as per company directives.
Accurately processes all POS transactions.
Adhere to and apply visual directives, ensure that store standards are executed daily.
The accomplished individual will possess...
Professional selling skills and exceptional interpersonal skills
Prior luxury goods experience preferred
Proactive ability to multi-task and prioritize
Works well in a team environment
An outstanding professional will have...
Bachelor's degree in related field preferred
Available to work store schedule, as needed, including evenings and weekends
Standing for extended periods of time
Able to safely lift boxes up to 40 pounds
Comfortable climbing ladders
Our Competencies for All Employees
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.