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Customer Service Representative

at Robert Half in New Castle, Delaware, United States

Job Description

Description Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing medical device industry. Do you love building solid customer relationships? Then this position may be for you. How you will make an impact • Receiving and placing telephone calls • Building strong customer relationships • Assisting customers with complex medical device products • Investigating and solid understanding of customer’Microsoft needs

What we’re looking for • Experience processing complex transactions and performing extensive research to resolve complex customer inquiries • Excellent verbal, written, and social communication skills • Ability to interact effectively with internal and external partners and clients/customers • Advanced Microsoft Office and technical skills • Ability to navigate multiple computer systems, applications, and utilize search tools to find information • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity If you are a service ‘champion’ who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! Requirements – 2+ years’ experience with performing in a goal-driven & customer-focused environment preferred - Critical thinking, problem solving, ability to work independently - Experience performing extensive research to resolve complex customer inquiries - Strong communication and social skills - Demonstrated talents in communicating and interacting with clients/customers, both internal and external - Customer service and office administrative skills - Positive attitude and an engaging businesslike approach - Ability to navigate multiple computer systems and applications - Hands-on knowledge of MS Office Suite - Customer service experience desired - Command of Microsoft Office Suites - Proficiency in Basic Troubleshooting We are looking for a service ‘champion’ who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don’t hesitate to contact us today

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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Job Posting: JC198533515

Posted On: Nov 26, 2021

Updated On: Dec 04, 2021