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Customer Service Representative

at Robert Half in Wilmington, Delaware, United States

Job Description

Description

Opening Available for Customer Service Representative!

Robert Half is in need of an articulate, highly-skilled Customer Service Representative that is looking to expand their career and skill set. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This role will be situated in a challenging and dynamic, call center environment. This Customer Service Representative job is on a contract-to-hire basis and located in New Castle, DE.

Your responsibilities

- Handle incoming telephone calls

- Scheduling patient appointments

- Give exceptional customer service in a timely fashion

- Field and send out send written business correspondence

-Perform data entry of patient information

Requirements

- Supportive, positive attitude with a professional demeanor applied to all tasks

- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

- Great written, verbal, and interpersonal skills

- Demonstrated talents in communicating and interacting with clients/customers, both internal and external

- 2+ years’ experience of proven performance in a goal-driven & customer-focused environment desired

- Strong Microsoft Office skills

- Proficiency in Call Center Customer Service

- Excellent customer service and office administrative skills

- Strong problem solving and analytical skills

- Proficient with computers and technology platforms

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service ‘champion’, we want to hear from you. Submit your resume today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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Job Posting: JC198441471

Posted On: Nov 25, 2021

Updated On: Dec 28, 2021