Principal Communications Associate - Diversity, In

at Capital One Services II, LLC in Wilmington, Delaware, United States

Job Description

Job ID: R128642


Center 1 (19052), United States of America, McLean, Virginia


Principal Communications Associate - Diversity, Inclusion & Belonging



Our highest calling has always been to attract, develop and inspire the world's best people - from across the full spectrum of differences. Our associates are the heart of Capital One and our commitment to diversity, inclusion and belonging (DIB) are valued at our core. We empower our associates to do great work by creating an inclusive culture that values diverse perspectives, fosters collaboration, and encourages innovative ideas. A workplace where everyone feels safe, seen, heard, valued and able to bring their best, most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our Diversity, Inclusion & Belonging efforts.


We constantly analyze our approach to DIB leadership, which is itself informed by both external voices and internal experiences. We've steadily increased our investment in DIB by growing our recruiting approaches and pipelines in order to attract diverse top talent, building sophisticated and industry leading DIB education and training for our leaders and associates, expanding the reach and impact of our Business Resource Groups (BRGs), and creating breakthrough programs and solutions that accelerate the deep embedment of our DIB principles across our organization. We are building an innovative and strategically bold DIB agenda focused on not only growing DIB in our workplace, but also in leveraging the depth of our expertise and the reach of our resources to advance equity, inclusion and belonging across our communities.


Learn more about our DIB story and consider joining us as we continue on our journey to becoming the world's benchmark destination for DIB leadership:


The Role

At Capital One, we lived our shared Values of Excellence and Do the Right Thing - committing to advance racial equity and grow diversity, inclusion and belonging at work and across our communities. The Diversity, Inclusion & Belonging (DIB) team seeks a talented communicator to help share our DIB commitment, actions and progress internally and externally. The Principal Communications Associate will lead Capital One's external DIB awards strategy, independently managing external award applications and partnering across teams to shape a holistic DIB narrative. They are well versed in research, and will lead quantitative and qualitative research efforts to strengthen our understanding of audience needs and preferences, while identifying industry best practices. They're comfortable communicating across channels, and can adapt tone and personality to match the audience and the need. They're experienced crafting impactful communications and feature articles, and passionate about the opportunity to advance Diversity, Inclusion and Belonging!


Who you are:


Self-motivated and creative thinker who appreciates diverse perspectives


Strategic communicator who's inspired by the idea of driving change


Inquisitive researcher who seeks to better understand people and their experiences


Gifted writer and storyteller who inspires others


Resourceful problem solver who's focused on delivering stellar results


Positive, inclusive and collaborative partner and teammate


Highly organized and adaptable individual who's comfortable managing multiple projects with cross-functional teams


What you'll do:


Develop and execute an annual DIB external awards strategy, managing award submissions and analyzing benchmarking results


Lead market research efforts, including empathy interviews, to identify audience needs and preferences; develop data- and insights-based recommendations on how to communicate most effectively


Identify industry best practices in DIB communications and programming, and leverage insights to influence new tactics and strategies


Develop compelling communications which advance understanding of Capital One's DIB commitment, actions and progress while elevating associate... For full info follow application link.


Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. 


All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.


Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. 




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Job Posting: 876837

Posted On: Nov 24, 2021

Updated On: Dec 24, 2021