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UX/UI Analyst

at Christiana Care Health System in Wilmington, Delaware, United States

Job Description

Are you interested in shaping the future of healthcare and providing exceptional health experiences to our community? The Health & Technology Innovation Center at ChristianaCare is looking for an experienced UX/UI Analyst to join their award-winning team of designers, developers, and user experience experts. The UX/UI Analyst will focus on understanding the users' needs, implementing human-centered design best practices, ensuring adherence to accessibility guidelines, and providing positive experiences that our users value. Join the ChristianaCare family for endless personal and professional growth opportunities while collaborating alongside our development and clinical experts to create innovative solutions that positively impact our community's health and well-being.

 

Principle Duties and Responsibilities

 

Lead and coordinate customer initiatives, manage project timelines, and develop business strategies

 

Conduct human-centered design research, develop test plans, and convert observations into actionable and meaningful insights

 

Support and facilitate design thinking activities, agile development methodologies, and discovery workshops

 

Maintain the Innovation Center's application portfolio, perform market research, and provide recommendations to improve usability and accessibility

 

Manage backlog enhancements, monitor deliverables, and assist with prototypes

 

Understand and document customer needs, requirements, and technical specifications

 

Provide first level support for the Innovation Center and act as the liaison between the team and IT Support Analysts

 

Represent the Innovation Center during tours, presentations, and other events

 

Work independently and collaboratively with key stakeholders and manage and communicate priorities and tasks

 

Performs assigned work and other related duties as required

 

Education and Experience Requirements

 

Bachelor's degree in Business Administration, Design, Human Factors, Entrepreneurship, or equivalent experience

 

3 - 5 years working in project management, agile development frameworks, and systems analysis

 

Experience with human-centered design, user experience best practices, and design thinking methodologies

 

Experience with creating test strategies, procedures, and facilitation

 

Excellent time management, communication, and organizational skills

 

Ability to manage and coordinate multiple competing priorities and projects

 

Experience in troubleshooting infrastructure, software, and customer challenges

 

Experience with Microsoft and Adobe applications

 

Aptitude for learning quickly and possess strong attention to detail

 

Excellent written and verbal communication skills

NC2

 

 

EEO Statement:

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

 

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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Job Posting: 876167

Posted On: Nov 23, 2021

Updated On: Dec 23, 2021