Principal Industrial and Organizational Psychology

at Capital One Services II, LLC in Wilmington, Delaware, United States

Job Description

Job ID: R128148


West Creek 2 (12072), United States of America, Richmond, Virginia


Principal Industrial and Organizational Psychology, People Strategy & Analytics


The People Strategy and Analytics team at Capital One is on a mission to transform the associate experience--from hiring to onboarding to associate development--so that all talent can flourish. As a Principal I/O Psychologist on the Talent Management Systems team, you will use organizational science, behavioral insights, and advanced analytics to help drive that transformation.


Our ideal candidate will display a strong balance of analytical and problem solving skills, business consulting, and communication competencies as well as the ability to work in a dynamic team environment. You'll be on a cross functional team that includes analysts, data scientists, and other IO psychologists.


You'll have the opportunity to partner with Talent and Performance Management, Internal Mobility and other HR partners on projects, experiments, reporting and analysis tools, and other initiatives focused on improving the associate experience and enabling best practices in the post-hire talent strategy space. A typical day will include client consultation, program design, insights generation, and analysis.


As a Talent Management Systems team member, your main responsibilities include, but are not limited to:


Consultation: Bring your expertise in organizational science and analysis to help our clients frame problems, answer questions and design solutions to improve the associate experience


Design: Drive and build key programs and analytics solutions for our partners, including measurement strategy, attribution modeling, and automated insights


Experimentation: Partner with clients and our Behavioral Nudges lab to design experiments to understand key drivers of associates and behavior


Insights & analysis: Analyze the impact of our programs and combine those insights with the latest thinking in organizational science to help our clients make data-driven, informed decisions


Successful team members demonstrate competencies in these areas:


Purpose: You feel a deep personal connection to improving the associate experience and are motivated by applying organizational science in a mission-driven way


Analytical thinking: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Identify opportunities for improvement and use data to make strategic and tactical recommendations.


Execution: Develop and test hypotheses, design solutions, assess operational feasibility, support implementation efforts, and develop plans and tools for monitoring outcomes


Partnership: Collaborate effectively with other TMS team members and clients in HR


Business communication: Strong written and oral communication skills, including visualization skills (i.e., able to "tell the story" and highlight key insights in a clear and concise manner that is easily understood by stakeholders)


Results focus: Drives for results and achieves important goals applying strong organizational skills and detail orientation, even amidst ambiguity


Capital One is open to hiring a Remote Employee for this opportunity.


Basic Qualifications:


Master's degree in Industrial and Organizational Psychology OR Organizational Behavior OR Behavioral Science


At least 1 year of professional work experience in Industrial and Organizational Psychology OR Organizational Behavior OR Behavioral Science


Experience building statistical models in R OR Python programming language


Preferred Qualifications:


PhD in Industrial and Organizational Psychology or Organizational Behavior


At least 2 years professional work experience in Industrial and Organizational Psychology or Organizational Behavior


Knowledge of advanced statistical methodologies, including regression, or longitudinal analysis, or Bayesian modeling


At this time, Capital One will not sponsor a new applicant for employment authorization... For full info follow application link.


Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. 


All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.


Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. 




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Job Posting: 876147

Posted On: Nov 23, 2021

Updated On: Dec 23, 2021