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Technical Quality Assurance Analyst, Senior

at Fiserv in Wilmington, Delaware, United States

Job Description

What does a great Senior Quality Assurance Analyst do?

The Senior QA Analyst will work with and is expected to provide guidance to internal and external clients during the certification cycle. You will be part of a team of dynamic professionals working on high-profile projects. In this role you will have exposure to and work with other technical and client facing partners, you will assist in driving quality and excellence. The role provides an opportunity to grow in a position that contributes to overall technical and client facing support.

As a Sr. QA Certifications Analyst, you will:

+ Be responsible for certifying and implementing new client/vendor, functionality, and configuration modifications.

+ Receives client specific technical information and be responsible for creating configurations based upon this information, and following standard operating procedures, in a client certification environment.

+ Perform scripted certifications with clients, providing technical support and guidance throughout the process.

+ Also be responsible for the successful deployment of the solution to the production environment. Certification Analysts have daily interaction with external clients as well as internal departments.

+ Manage the technical and business aspects of client/vendor certifications

+ Manage and perform major client conversions and upgrades into the live production environment

+ Review new project business requirements and technical documentation and translate project requirements into certification methodologies

+ Build configurations for client certification that will be used in the production environment upon a successful certification

+ Develop certification strategies/plans, and execute established standard operating procedures to deliver quality and accuracy

+ Identify defects within the software and notify affected parties as well as assist in problem resolution related to certification

+ Monitor success of conversions and troubleshoot or escalate as appropriate

+ Participate on project teams as a subject matter expert

Basic Qualifications for Consideration:

+ College/technical school, BS in Computer Science or related discipline strongly preferred

+ Experienced in writing test cases and performing and validating integration testing

+ Ability to analyze code, de-bug, and deliver clean, validated, maintainable code

+ Excellent understanding of the web development project cycle; accustomed to rigid QA processes and extreme attention to detail

+ Excellent analytical, problem solving and debugging skills

Preferred Qualifications for Consideration:

+ Experience in the EFT data processing area is required

+ Experience working with JSON/XML and RESTful APIs in a production environment

+ Deep functional knowledge with Web Services (REST, SOAP, etc.,) and JSON messages

+ Knowledge of payment processing, financial transaction processing, switching and authorization environments strongly preferred

+ Working knowledge of transaction simulation tools preferred

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Opportunity Employer/Disability/Vet.

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Job Posting: JC198211308

Posted On: Nov 21, 2021

Updated On: Jan 21, 2022