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Senior Business Control Specialist

at Bank of America in Newark, Delaware, United States

Job Description

Senior Business Control Specialist

Newark, Delaware;Belfast, Maine; Jacksonville, Florida; Charlotte, North Carolina

Job Description:

This Senior Business Control Specialist position supports the Rewards Intake Management – Quality Assurance process to document, socialize, and approve new and existing card reward programs, strategies, and promotions. This process is critical to the success of Consumer Card Rewards programs and requires concise and clear communication to all concerned areas. This individual is responsible for preparing and hosting the Rewards Strategy Forum that spans multiple business areas and levels of management. Responsibilities also include a review of applicable collateral associated with each effort, ensuring a consistent and accurate message in all channels and adherence to Rewards processes. Additional control ownership is to ensure the setup and control development processes are completed per the approved intake forms.

This position requires collaboration with multiple lines of business and strong communication skills. An overall subject matter expertise must be built across the end-to-end process, including understanding rewards system set up, governance requirements, and liaisons with our critical Op Risk partners.

Core responsibilities include:

+ Ability to work with change managers to clearly document the impacts of each initiative.

+ Continually review the governance process and process documentation for improvements and complete necessary updates

+ Support the overall Rewards Quality team as needed by providing expertise of rewards offers

+ Take ownership of individual programs end-to-end

Required Skills:

+ Strong attention to detail with the ability to prioritize multiple concurrent initiatives

+ Knowledge of Card Reward programs and setup (Consumer and Small Business)

+ Proven leadership and strong problem solving skills

+ Ability to analyze data and influence cross-functional teams and/or senior management and suggest process changes and improvements

+ Control background and process-oriented experience

+ Ability to work efficiently both in a team environment and independently

+ Excel, PowerPoint, and SharePoint experience

Desired Skills:

+ Bachelor degree in Finance or Business

+ Ability and willingness to educate others

Enterprise Role Description:

Provide analytical support in executing internal control discipline and operational excellence within a LOB/ECF. Gather and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans. Prepare documentation for the tracking, monitoring, and escalation of risk related issues to management. Acts as an ambassador of the risk culture. Incumbents typically have over 5+ years of risk management and/or LOB/ECF experience. May manage staff.

Job Band:

H5

Shift:

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

This Senior Business Control Specialist position supports the Rewards Intake Management – Quality Assurance process to document, socialize, and approve new and existing card reward programs, strategies, and promotions. This process is critical to the success of Consumer Card Rewards programs and requires concise and clear communication to all concerned areas. This individual is responsible for preparing and hosting the Rewards Strategy Forum that spans multiple business areas and levels of management. Responsibilities also include a review of applicable collateral associated with each effort, ensuring a consistent and accurate message in all channels and adherence to Rewards processes. Additional control ownership is to ensure the setup and control development processes are completed per the approved intake forms.

This position requires collaboration with multiple lines of business and strong communication skills. An overall subject matter expertise must be built across the end-to-end process, including understanding rewards system set up, governance requirements, and liaisons with our critical Op Risk partners.

Core responsibilities include:

+ Ability to work with change managers to clearly document the impacts of each initiative.

+ Continually review the governance process and process documentation for improvements and complete necessary updates

+ Support the overall Rewards Quality team as needed by providing expertise of rewards offers

+ Take ownership of individual programs end-to-end

Required Skills:

+ Strong attention to detail with the ability to prioritize multiple concurrent initiatives

+ Knowledge of Card Reward programs and setup (Consumer and Small Business)

+ Proven leadership and strong problem solving skills

+ Ability to analyze data and influence cross-functional teams and/or senior management and suggest process changes and improvements

+ Control background and process-oriented experience

+ Ability to work efficiently both in a team environment and independently

+ Excel, PowerPoint, and SharePoint experience

Desired Skills:

+ Bachelor degree in Finance or Business

+ Ability and willingness to educate others

Enterprise Role Description:

Provide analytical support in executing internal control discipline and operational excellence within a LOB/ECF. Gather and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans. Prepare documentation for the tracking, monitoring, and escalation of risk related issues to management. Acts as an ambassador of the risk culture. Incumbents typically have over 5+ years of risk management and/or LOB/ECF experience. May manage staff.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Learn more about this role

Full time

JR-21075541

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Jennifer Potter

Referral Bonus:

0

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the “EEO is the Law” poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the “EEO is the Law” Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\EEO\Supplement\Final\JRF\QA\508c.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .

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Job Posting: JC198210006

Posted On: Nov 21, 2021

Updated On: Dec 10, 2021