On-Call UX Architect (Remote)

at ICF in Dover, Delaware, United States

Job Description

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference .

@ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo. We’re currently hiring for a n On-Call User Architect . ICF Next is seeking on-call user experience (UX) architects to help lead user interface design, usability testing, and prototyping for various client web application and websites. You will work with clients and team members to discover and understand business requirements; design and carry out user research activities and engage end users in the design process; ensure a focus on content as a key part of the overall user experience; and develop wireframes, process flows, and other information architecture documents to communicate site structures to business and development teams.? We’re changemakers, we love finding new ways to solve problems and are committed to being that positive change in the world.?Free shuttle access from the metro, onsite happy hours and constant learning opportunities are just some of the perks of joining ICF Next. Find out what we’re up to at . As an On-Call User Experience Architect, you will:

+ Work collaboratively with team and stakeholders to understand user experience goals and gaps

+ Identify target audiences; create personas

+ Conduct heuristic reviews and competitive analyses

+ Develop usability test plans and conduct user research activities Design website/application structures and user interfaces

+ Build sitemaps, wireframes, interactive prototypes, and other blueprints that clearly articulate site/application structure and organization

+ Conduct content audits, develop content maps

+ Participate in collaborative user-centered design initiatives across the company

As an On-Call User Experience Architect you will have:

+ US Citizenship required (required by federal government for position)

+ Bachelor’s degree in information architecture, communications, human-computer interaction, computer science, library science, or related field

+ 1 + year experience applying user-centered design concepts in web and software development, social media, or similar digital environment

+ Experience working in government, healthcare, and/or energy sectors is desired.

+ Experience conducting usability research, such as user interviews or cardsorts

+ Proficiency with prototyping and design tools such as Sketch

+ Comfortable leading or participating in collaborative design-thinking sessions, utilizing tools like Mural or Miro

+ Excellent written and verbal communication and presentation skills

+ Excellent problem solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions

+ Team player with positive energy for collaborating, balancing multiple tasks, and learning on the job.

+ Ability to work with all levels of internal staff, as well as outside clients and vendors

+ Superior interpersonal skills and professionalism

Job Location(s): Within the current landscape, this role will be supported remotely.

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit to find your next career. ICF-together for tomorrow.

We can only solve the world’s toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy ( .

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law (\files/employers/poster\screen\reader\optimized.pdf) and Pay Transparency Statement (\English\unformattedESQA508c.pdf) .

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About ICF

ICF (NASDAQ:ICFI) is a global consulting services company with over 7,000 full and part-time employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at

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Job Posting: JC198042716

Posted On: Nov 20, 2021

Updated On: Jan 16, 2022