Engagement Center Manager

at Robert Half in Newark, Delaware, United States

Job Description


If you are a Call Center Manager looking for top-notch benefits, a fun environment and a thriving team culture, look no further. The Engagement Center Manager oversees digital and traditional outreach to alumni, parents and friends of a college or university; enthusiastically builds and motivates a successful team of Engagement Ambassadors and leverages engagement platform to deliver personalized outreach to every constituent via text, video, mail, and phone. The Engagement Center Manager is uniquely positioned to gain experience in team-building, program management, budgeting and other critical skills needed to achieve long-term success in this field.


-Strong supervisory and leadership ability demonstrated in past work experience

Demonstrated organizational skills that support successful managing of a multi-faceted engagement center and accompanying student staff

Excellent spoken and written communication skills Dedication to a unique afternoon and evening schedule (Sunday – Thursday, 12:30 pm to 9:30 pm)

Ability and willingness to complete a new hire training program that requires travel (anticipated at 4-8 weeks).

Valid US driver’s license, exceptions may be considered for relocation opportunities with accessible, reliable public or private transportation.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.5461. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ( .

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Job Posting: JC198040801

Posted On: Nov 20, 2021

Updated On: Dec 09, 2021