T&E Operations, Product Manager Assoc

at JPMorgan Chase in Newark, Delaware, United States

Job Description

As a Product Manager, you will support the ongoing delivery of products for the Global Trusts and Estates Practice. This includes impacts to E2E processes and operating models. You will also assist with a multi-year remediation to support the T&E digital transformation agenda. This role will work closely with Technology, CDO and Business leadership to assess needs and drive solutions.

Core Responsibilities

+ Gather and refine requirements and enhancements to maximize the business value and ROI

+ Develop “subject matter expertise” understanding business requirements, processes and operating models

+ Participate in technology implementations by defining solutions, build, test and managing user adoption

+ Develop and maintain deep relationships with Business leaders, Technology, Operations, Risk/Control


+ 2 or more years of experience in project/product management

+ Experience working with high performing teams with ability to maintain a diverse and inclusive culture

+ Demonstrated ability to juggle multiple initiatives with tight delivery timelines

+ Strong verbal and written communicator and influencer; Able to articulate complex technical concepts in a transparent way

+ Strong understanding of Agile methodologies and best practices

+ Team player with the ability to adapt to changing priorities and goals

+ Works effectively with minimal supervision

+ Effective analytical thinker

+ Self -aware, welcomes feedback and focuses on self-development

+ Bachelor Degree or equivalent experience required

+ Trust & Estates business knowledge, preferred

+ Certification/Usage of Intelligent automation tools (Alteryx, Python, Tableau, etc), preferred

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm’s vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.

Equal Opportunity Employer/Disability/Veterans

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Job Posting: JC197858023

Posted On: Nov 18, 2021

Updated On: Dec 11, 2021