General Service Technician

at Pep Boys in New Castle, Delaware, United States

Job Description


Pep Boys is driven by its promise to its customers, "We go further to help you go farther." Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles. With a national network of nearly 1,000 locations in 35 states and Puerto Rico, and 27distribution centers, Pep Boys employs more than 8,000 people. More than seven million vehicles pass through Pep Boys bays each year, and our commitment to being the ONE our communities count on is demonstrated through our exceptional customer experience and support of the critical technical training initiatives needed to close America's skills gap. For more information, visit


Position Summary

The General Service Technician must have a mechanical aptitude and is able to perform basic automotive services including mounting and balancing tires, tire repairs, oil changes, vehicle inspections and other less technical services while delivering an excellent customer experience. Responsible also to maintain clean and safe work areas in the tire and service department. The General Service Technician may be required to provide advice to and sell customers on automotive services and repairs that are recommended or required for their vehicle.


Duties & Responsibilities

Learn how to diagnose and repair basic automotive including brakes, alignments, suspensions, cooling and electrical

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.

Change engine oil and filter

Install and perform tire maintenance

Install batteries and check starting / charging systems

Install headlights and other small bulbs

Repair flat tires

Install wiper blades

Stock and unload tires

Assist fellow technicians/mechanics in performing technical activities.

Keep store management aware of mechanical repair problems as they occur.

Clean and maintain an organized and neat shop.

Adhere to all company policy, procedure, safety and environmental rules.


Knowledge, Skills, and Abilities

A valid driver's license

Passion for career as a Technician in the automotive industry

Eager to learn and competitive drive to succeed

Must be at least 18 years of age

High School Diploma or GED

Availability to work days, nights, holidays, and weekends as needed

Successful completion of pre-employmentdrug screen


Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.


Physical Demands

Extensive standing, walking, pushing and reaching.

Need full range of motion for reaching, bending and stooping.

Repetitive movement of hands, arms, legs.

May drive a vehicle if needed.

Lifting of heavy equipment >100 pounds is required.

May work outside and be exposed to weather.

Exposure to adverse weather conditions, chemicals, odors, dirt and dust.

Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The noise level in the work environment is usually moderate.


Pep Boys is an Equal Opportunity Employer and considers all applicants without regard to their race, color, sex, age, marital status, religion, creed, national origin, disability, sexual orientation, gender identity or inclusion in any other category protected by law.

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Job Posting: 871949

Posted On: Nov 14, 2021

Updated On: Dec 03, 2021