Marketing Strategy Associate - Card Services Customer Market

at JPMorgan Chase in Wilmington, Delaware, United States

Job Description

About This Position:

The Marketing Strategy Associate within the Customer Marketing Group will manage marketing campaign design and delivery supporting Credit My Way, a key Lending product which gives our credit card customers the tools and flexibility to make the most of their available credit. This position sits within the Marketing Growth and Innovation organization of Card Services, a key business within Chase’s Consumer & Community Banking group.


This role will be responsible for managing multi-channel marketing campaigns between the Customer Marketing Group, Lending Innovation, and our Card product teams. They will oversee the development of campaign requirements to support the product team strategy, partner with various stakeholders to design and build the marketing program and focus on flawless marketing execution through digital and print marketing channels.


+ Bachelor’s Degree required

+ Experience developing and deploying marketing campaigns to drive business strategies

+ 1+ year of direct marketing experience

Ideal Candidates Would Be Able to Do the Following:

+ Be a results-oriented self-starter with strong problem-solving skills

+ Leverage insights from campaign analytics and effectively summarize marketing performance highlights

+ Communicate effectively and confidently with numerous stakeholders, and have the ability to lead through strong collaboration

+ Promote a strong control environment, adhere to risk/control, procedures, and process exceptions while maintaining a customer-first mindset

+ Thrive in a fast-paced, results-driven, highly dynamic environment

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm’s vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.

Equal Opportunity Employer/Disability/Veterans

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Job Posting: JC197390436

Posted On: Nov 12, 2021

Updated On: Jan 13, 2022