Sales Supervisor

at Lacoste in Rehoboth Beach, Delaware, United States

Job Description

Essential Job Responsibilities: • Provide a professional and excellent level of customer service with existing and new customers. • Generate sales by identifying appropriate business targets. Build new customer base to maximize sales. Retain existing customers by providing by developing trust and strong client relatopnships. • Demonstrate clienteiling skills through customer outreach and warbdoring skills. • Lead, direct and motivate the sales team in order to achieve the overall corporate sales objectives. • Delegate functions and tasks to team associates. • Implement the sales strategy plan. • Execute floor leadership—own the sales floor with the Store Manager; greet all customers in a professional, friendly, and timely manner, including answering phones and directing customer inquiries. • Coach and train retail sales staff on best sales practices. • Identify current and future trends that appeal to the consumer. • Ensure that the fitting rooms are ready for customers by promptly clearing our merchandise and returning it to the proper area of the selling floor. • Ensure merchandise is clean and ready to be displayed. • Develop product knowledge by completing e-learning modules and training with the SM or ASM in order to communicate it to the customer. • Adhere to loss prevention and inventory control and compliance procedures. • Ensure promotions are accurate and merchandised to company standards. • Monitor local competitors. • Handle customer questions, complaints, and issues. • Support and reinforce positive employee relations through leading and developing a quality store team, and communicate and partner with the Store/Assistant Manager on coaching and conflict resolution. • Perform all other duties as assigned and required. • Hold store keys and regularly participates in store opening and closing functions.

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Job Posting: 866445

Posted On: Nov 03, 2021

Updated On: Jan 14, 2022