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Assistant Manager

at Bath & Body Works in Rehoboth Beach, Delaware, United States

Job Description

Description

Accountable to delivering sales plan through effective management/delegation of store and operational tasks and execute tasks as assigned and leadership tasks as delegated by the store manager.

Building High Performing Teams:

  • Attract, hire, develop, inspire and retain top talent
  • Coach, develop and maximize the success of all associates
  • Build schedules to maximize and leverage sales results
  • Set and reinforce clear and aligned selling expectations, performance, results and accountability with all associates
  • Build a team that works well together based on the needs of the store
  • Ensure onboarding and continued training of the associate team
  • Effectively and fairly manage performance as delegated by the store manager

Selling Effectiveness:

  • Lead and model the selling and customer experience standards
  • Lead selling efforts to meet selling goals during scheduled shifts
  • Ensure team communication; reinforcing that associates at every level are focused and accountable to selling
  • Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail
  • Direct workforce management activities
  • Set the direction and goals for the day/shift when associates arrive for work
  • Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs)
  • Ensure associates receive scheduled breaks and meal periods (per state specific guidelines)

Telling The Brand Story:

  • Make good, fact-based shopkeeper decisions that keep the store full and abundant
  • Lead floorset execution and sustain Magazine direction to optimize business and bring the product story to life
  • Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences
  • Lead consistent focus on delivering emotionally engaging customer experiences
  • Ensure implementation of company selling strategies
  • Lead, delegate and execute store standards and maintain a safe, inviting store appearance

Operational Excellence:

  • Direct inventory management activities
  • Manage controllable expenses
  • Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
  • Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues
  • Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution
  • of operational activities
  • Maintain policies and procedures
  • Incorporate Loss Prevention and safety messages into daily operations

* Note: The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required depending on the volume and complexity of the store.

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Job Posting: 862931

Posted On: Oct 26, 2021

Updated On: Oct 26, 2021