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ACCOUNT MANAGER

at ABM Industries, Inc. in Wilmington, Delaware, United States

Job Description

Manages and oversees staff and is responsible for the ABM day to day operations on site. Manages the work within the appropriate budget requirements. Works closely with the customer.

Duties included but are not limited to the following:

Direct and supervise scheduling of work loadadjustment with the Assistant Account Manager, Supervisors, Leads, and Cleaning Staff.

Maintain daily and weekly labor management control.

Report to Senior District Manager any issues or problems with operations, ABM personnel or customer.

Provide an environment that will allow subordinates to grow and develop skills for future advancement.

Adhere to Branch, Corporate, Division, Region, and Customer policies.

Provide support and leadership in special projects/initiatives as directed by the Branch Manager.

Oversee staff in working methods and procedures.

Notify customer of faulty fixtures or building conditions.

Provide customer with outstanding customer service on all levels.

Look for TAG opportunities and sell additional ABM services.

Make sure proper and adequate staffing levels are maintained.

Perform other duties as assigned or applicable.

Maintainworkingrelationship withlaborunion.

Carry out disciplinary actions as needed.

Perform Safety inspections.

Inventory Consumable goods.

Adhere tounioncontract.

Education/Training:

Required:

High School Diploma or GED Required

Job Knowledge/Experience:

Required

Two years minimum in the related field

Basic data entry skills

Willingness to learn new tasks and to participate in various training sessions

Strong communication skills are essential

 

ABM is an Equal Employment Opportunity/Affirmative Action Employer (Minority/Female/Veteran/Disability/Gender Identity/Sexual Orientation)

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Job Posting: 862116

Posted On: Oct 23, 2021

Updated On: Nov 06, 2021