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Assistant, Front Office II (BHMG)

at Kent General Hospital in Dover, Delaware, United States

Job Description

The Front Office Assistant II in the physicians offices, also known as the Bayhealth Medical Group (BHMG) interacts between a patient and a doctor. They provide general information and properly direct patients. They are responsible for maintaining records and proper documentation from the patients and the doctors. They communicate heavily between a patient and a doctor, over the phone or in person.

Minimum Education and Experience Minimum Preferred Education: High School Diploma, GED, or equivalent certification Associates Degree Experience: One-year clerical, office, and customer service experience in a healthcare environment 2+ years clerical, office, and customer service experience in a healthcare environment Computer/Software Knowledge: Basic computer literacy. Microsoft Office / EMR proficient Licensure/Certification None. Administrative Healthcare certification Must also have:

+ Excellent customer service skills

+ Organizational skills

+ Ability to multi-task in a fast paced environment

+ Knowledge of medical terminology

+ Knowledge of medical procedures

+ Basic computer literacy

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Job Posting: JC195517233

Posted On: Oct 22, 2021

Updated On: Dec 08, 2021