at Christiana Care Health System in Wilmington, Delaware, United States
ChristianaCare is looking to hire a Practice Supervisor for Brandywine Women's Health in Wilmington, DE!
This position is located in a newly redesigned office complex in the Riverside area of Wilmington. This practice is comprised of 1 physician, 1 nurse midwife, 1 LPN, 2 medical assistants and 1 office assistant.
The Practice Supervisor will oversee this busy practice and partner with the Practice Manager and Clinical Leader to efficiently maintain daily operations of the office with the goal of delivering quality care to patients during virtual and onsite visits.
Monday- Friday 8AM-4:30pm
Wonderful work-life balance
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Directly manage non-exempt office staff.
Coordinate daily services and program delivery of the practice site location establishing protocols and standards for efficient and effective office operations
Lead and supervise daily functioning of practice location and staff, including staff performance to expectations and counseling as appropriate
Coordinate office staff schedule, tracking staff time and attendance
Provides staff with ongoing training and development as required
Supervise daily practice and individual clinician scheduling, billing, and productivity ensuring daily prior authorization and referral management
Provides guidance to staff regarding insurance requirements and changes
Lead site improvement initiatives as directed by practice manager
Monitors practice budget and expenses including CME accounts in collaboration with the Practice Manager
Conduct patient safety and regulatory readiness audits per guidelines established by the Practice Manager; Safety first learning reporting per guidelines.
EDUCATION AND EXPERIENCE REQUIREMENTS:
High School diploma required. Associates Degree preferred.
Minimum 5 years office practice experience required
Supervisory or lead experience required
KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:
Skill in collaborating with clinicians and other staff and lead projects and work processes
Ability to communicate with a customer service focus
Ability to manage multiple priorities and a large volume of patients
Knowledge of JCAHO, OSHA and State of Delaware regulations
ChristianaCare is one of the country's most dynamic health systems, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, medical aid units, three hospitals (1,300 beds), a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. Christiana Care is a not-for-profit teaching health system with more than 260 residents and fellows. We are continually ranked by US News & World Report as a Best Hospital. With our unique, data-powered care coordination service and a focus on population health and value-based care, Christiana Care is shaping the future of health care.
UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.