at Lumen in Dover, Delaware, United States
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Corporate Application and Platform team is part of Lumen Strategic planning and transformation organization. As part of the Corporate Application and Platform Leadership Team, the Director managing our SAFe Agile processes has full and global responsibility for all aspects of agile processes within the Corporate Services Value Stream. This team includes solution train engineer and release train engineers supporting Corporate Services ARTs. Corporate Services includes HR, legal, real estate, billing, finance and accounting, supply chain, revenue assurance, payroll, SAP basis and security functions. The Director ensures the Corporate services value stream is operating efficiently and delivering value. They drive initiatives to improve the throughput of the teams and ensure optimal value is achieved. They will oversee and guide a team of leaders to effectively deliver SAFe Agile strategy, processes and outcomes.
The Main Responsibilities
+ Organize and lead Corporate Services quarterly PI planning events
+ Eliminate impediments working with cross-functional teams to deliver end-to-end value
+ Mange STE and RTEs and assist them with career development
+ Lead change across IT and the business as SAFe processes are improved
+ Provide coaching for agile teams involved with Corporate Services
+ Staying abreast of future development process trends that could improve SAFe implemented processes
+ Engaged with key business stakeholders on a regular basis to understand their perspective and what they need to be successful
+ Work with IT and business leadership to influence their thinking and ensuring all key IT and business are engaged and partnering effectively and regularly with the Agile process
+ Staying well connected on a daily basis with current PI and future PI activities ensuring the team has what they need to overcome issues quickly and successfully
+ Building a culture of excellence, urgency and focus on customer in every aspect delivery
+ Taking the lead to work through conflict situations that reach an executive level
+ Developing a culture of continuous improvement in people, process and technology built around the Strategic Planning and Transformation XLR8 agile framework
+ Develop annual goals that are aligned to company and business goals that ensure we’re focused on continuous improvement and business value
+ Ensure the team is motivated, engaged and working towards positive business and customer outcomes
+ Ensuring we’re effectively managing the business change management in the delivery of our Corporate Services programs
What We Look For in a Candidate
Ten years of professional experience managing and leading IT teams in large global enterprises
Experience leading large matrixed programs
Experience with SAFe agile is a must
Experience being responsible for overall external partner and vendor relationships
Experience in setting vision and direction and gaining executive alignment with the strategy
Experience in leading and guiding a team that is balanced from a skills and diversity perspective
Experience in implementing a culture change and transformation of teams
Knowledge, Skills, Abilities :
Embody executive presence and must have observable influencing skills
Demonstrate solid understanding of business needs to drive the ability to lead the design, build and continuous business support of the ERP solution to meet strategic business objectives
Ability to problem solve and work effectively in complex, ambiguous situations
Strong attention to detail, organizational, and time management skills
Strong interpersonal and excellent presentation skills are a must
Demonstrate excellent problem solving, negotiating, conflict management and decision-making skills
Operate consistently with a sense of urgency and a ‘can-do’ attitude
Proven track record of driving productivity while maintaining or increasing quality
Proven track record of overseeing the successful implementation of large scale ERP programs
Strong business process knowledge required – Quote-To-Cash, Procure-To-Pay, Supply Chain, Finance
Good exposure to Agile/SCRUM development
Good knowledge of financial principals and processes
What to Expect Next
Requisition #: 265911
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Min :
Salary Max :
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We’re able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
Salary Min :
Salary Max :
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job’s location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.